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E-mails on a shared account deleting off both devices

Hello all,

Yesterday I noticed that my e-mail account was not functioning on my iPhone. It was not receiving incoming e-mails. The account (Comcast) was working fine though on a PC and other devices. I deleted the e-mail account on my iPhone and reinstalled and it then seemed to work fine. My wife and I share this Comcast account and she has it on her iPhone as well.

We noticed this morning that when I delete an e-mail on my iPhone, it now gets deleted off her phone as well. This did not used to be the case. I could send a message to the trash bin on my phone, but it would still show as unread on her phone when she checked e-mail later in the day. We'd like to have that set-up again but I can't find how to do so. I've looked in settings and I'm at a loss.

If anyone has a work around or an idea on what I've done to change our previous setup I'd appreciate the help.

Cheers,

Billy B

iPhone 6, iOS 11.2

Posted on Mar 12, 2018 6:46 AM

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E-mails on a shared account deleting off both devices

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