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The web page is not available

For some unknown reason I keep being told The web page is not available. This does not occur on all web sites. Is their a cure and will you please send me a link to it or the necessary steps to take in plain language as I am not a computer expert?

iPhone 3GS, iOS 6.1.2

Posted on Mar 12, 2018 10:58 AM

Reply
10 replies

Mar 13, 2018 7:49 AM in response to ronbin80

  • Check the message that appears when a page fails to open. It may suggest ways to solve the problem or include information you need to solve it.
  • Make sure you’re using the correct address for the webpage. If you copied and pasted the address, make sure it doesn’t have extra characters or missing characters at the beginning or end.
  • If the website requires a VPN connection, make sure it’s functioning properly.
  • Try entering /index.html or /index.htm at the end of the address.
  • Choose View > Reload Page. If the page still won’t open, quit Safari, reopen it, then try again.
  • The website server may be busy, or the website may be unavailable temporarily. Try again later.
  • If you connect to the Internet using a corporate or enterprise network, the network may have a firewall that prevents you from opening the webpage. Contact your network administrator for help.
  • If your computer or network is protected by a firewall, you may need to specify proxy servers to access some Internet sites.
  • Contact the website’s owner to find out if the web server has a problem, or if the website is incompatible with Safari. For example, Safari can’t open a website that uses a protocol other than http or https.
  • Use the latest version of Safari. To check for a Safari update, choose Apple menu > App Store, then click Updates.
  • The page might be blocked by a Content Blocker you have installed. To see if the issue occurs without the Content Blocker, click and hold the Reload button, then choose Reload Without Content Blockers.

The web page is not available

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