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Question: file call webkit.resources blocks iTunes install

Hi, I have tried everything to install or update my iTunes, but every thing I do I keep getting an error 'file WebKit.resources is not a short name'. What can I do. I can not even delete iTunes because of the same error message.

thanks

Frank

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Mar 13, 2018 6:46 AM in response to fjcunninghamjr In response to fjcunninghamjr

Hello fjcunninghamjr,

Thank you for using Apple Support Communities.

I see that you are getting the error message that 'file WebKit.resources is not a short name'. I would recommend taking a look at the following support article and remove and reinstall iTunes. Note that the media you purchased from the iTunes Store or imported from CDs are saved in the My Music folder by default and if they are still there, won't be deleted.

Remove and reinstall iTunes and related software components for Windows 7 and later

Best regards.

Mar 13, 2018 6:46 AM

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Mar 14, 2018 12:19 PM in response to jeffd55 In response to jeffd55

Hi, Thanks for your reply. I tried uninstalling the Apple applications but the first on the list iTunes could not be deleted because of the same error message, 'webkit.resources is not a valid short file name'. I back where I started. Also tried the suggestions from the links sent. Any other thoughts.

Thanks

Frank

Mar 14, 2018 12:19 PM

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Question: file call webkit.resources blocks iTunes install