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Question: 2017 MacBook Pro Taptic Engine doesn't vibrate

I have a 2017 13" MacBook Pro with Touch Bar and it's extremely great... so far.

A couple of days ago the Taptic Engine (that's what it's called?) suddenly stop working. When I click, it does't vibrate. The trackpad works just fine, but I don't have a haptic feedback anymore.


I called to Apple Support, they said I need to reset the nvram, smc, enter to safe mode and finally reinstall macOS, but nothing works for me.

I'm using macOS High Sierra 10.13.3.


Anyone with the same issue?


Thanks.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.3)

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Question: 2017 MacBook Pro Taptic Engine doesn't vibrate