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Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro

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Question: I did as the help tips for my Smart Keyboard but still getting”Accessory not supported" any suggestions?

After the latest software update I am no longer able to use the Smart Keyboard as I always gets this message “Accessory not supported" I did disconnect the Keyboard, restart the iPad , reconnect the Keyboard still the Accessory not supported" any help with this regards?

Thanks

iPad Pro Wi-Fi + Cellular, iOS 11.2.6, Smart Keyboard

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Mar 14, 2018 3:10 PM in response to anasfromdayton In response to anasfromdayton

Hi anasfromdayton,

I understand that you're unable to use your Smart Keyboard with your iPad Pro. I'd like to help you get things sorted out.

I see that you've linked the following article in your post.
Use your Smart Keyboard with iPad Pro - Apple Support

Since the issue persists after the steps you tried from the "Get help" section, please contact Apple Support as a next step.
Apple - Support - Product Selection
Cheers.

Mar 14, 2018 3:10 PM

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Question: I did as the help tips for my Smart Keyboard but still getting”Accessory not supported" any suggestions?