I did as the help tips for my Smart Keyboard but still getting”Accessory not supported" any suggestions?

Question

I did as the help tips for my Smart Keyboard but still getting”Accessory not supported" any suggestions?

After the latest software update I am no longer able to use the Smart Keyboard as I always gets this message “Accessory not supported" I did disconnect the Keyboard, restart the iPad , reconnect the Keyboard still the Accessory not supported" any help with this regards?

Thanks

iPad Pro Wi-Fi + Cellular, iOS 11.2.6, Smart Keyboard

Posted on Mar 13, 2018 9:24 AM

Reply

Answer 1

MoonJ.

Community Specialist

Mar 14, 2018 3:10 PM in response to anasfromdayton

Hi anasfromdayton,

I understand that you're unable to use your Smart Keyboard with your iPad Pro. I'd like to help you get things sorted out.

I see that you've linked the following article in your post.
Use your Smart Keyboard with iPad Pro - Apple Support

Since the issue persists after the steps you tried from the "Get help" section, please contact Apple Support as a next step.
Apple - Support - Product Selection
Cheers.

Reply

I did as the help tips for my Smart Keyboard but still getting”Accessory not supported" any suggestions?

Similar questions