Giulllaita Author

Level 1

4 points

MacBook Air doesn’t update

In doing the update to high Sierra my Mac air entered in a loop where it says that there are problems on installing the update so to exit and try again, the problem is that I can exit because if I restart the computer it’ll try again to install the update. Any suggestions??

Posted on Mar 13, 2018 4:22 PM

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2 replies

Mar 13, 2018 10:17 PM in response to Giulllaita

If Joseph's correct and helpful suggestion does not produce results, then you'll need to attempt to reinstall macOS.

https://support.apple.com/en-us/HT204904

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Level 2

212 points

Mar 13, 2018 4:27 PM in response to Giulllaita

Boot the computer up in safe mode - Apple Support.

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MacBook Air doesn’t update

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