Ios 11 touch tone not working
When I am on an automated menu and input selections using the keypad it doesn’t recognize that I am inputting anything. Suggestions?
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello dadsbugz,
Thank you for using Apple Support Communities. It's my understanding your iPhone keypad isn't recognized when trying to use an automated system during phone calls. I have a couple of steps that could help resolve this issue.
First, force the Phone app to close and test the issue again. This step can help issues with specific apps.
How to force an app to close on your iPhone, iPad, or iPod touch
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch
If the behavior continues, tell us if this occurs with multiple phone numbers. Please include any additional troubleshooting steps you may have tried.
Have a fantastic day!
Thank you for using Apple Support Communities. It's my understanding your iPhone keypad isn't recognized when trying to use an automated system during phone calls. I have a couple of steps that could help resolve this issue.
First, force the Phone app to close and test the issue again. This step can help issues with specific apps.
How to force an app to close on your iPhone, iPad, or iPod touch
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch
If the behavior continues, tell us if this occurs with multiple phone numbers. Please include any additional troubleshooting steps you may have tried.
Have a fantastic day!