Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apple id has been locked.and my recovering id and apple id are same.also i don't remember all the security answers.so how can i unlock it?

My apple id has been locked.and my recovering id and apple id are same.also i don't remember all the security answers.so how can i unlock it?

Posted on Mar 14, 2018 2:49 AM

Reply
2 replies

Mar 14, 2018 2:55 AM in response to inaa152

If you can't re-enable it yourself : If your Apple ID has been locked - Apple Support

contact iTunes Support in the country where you are (and which is therefore the country on the account) and see if they can/will re-enable it and reset your security questions for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try https://www.apple.com/emea/support/itunes/contact.html

My apple id has been locked.and my recovering id and apple id are same.also i don't remember all the security answers.so how can i unlock it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.