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Question: i cannot open itunes. Just re-downloaded it but I get the same message saying it is locked or unavailable to me.

i cannot open iTunes. I re-downloaded it just now, but it still says it is unavailable to me or locked. I am the only user of this computer.

Any ideas how to get past the locked feature?

null-OTHER, Windows 10, desktop

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Mar 14, 2018 11:37 PM in response to South Ogden Mare In response to South Ogden Mare

To follow up, the error message is "the iTunes library.iti file is locked, on a locked disk, or you do not have write permission for this file". All I am trying to do is open iTunes and play my music. Thank you. Mare

Mar 14, 2018 11:37 PM

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User profile for user: South Ogden Mare

Question: i cannot open itunes. Just re-downloaded it but I get the same message saying it is locked or unavailable to me.