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Question: unflagged emails stays in flagged folder

When I unflag some emails that I had previously flagged for follow up, they stay in the flagged email folder even though the flag is gone. Here are the bandaids that I have been using.


Bandaid 1 - Rebuild the email folder. It does work and gets rid of the rouge emails in the flagged folder, but within a few days a few other previously flagged emails exhibit the same behavior. Daily rebuilding emails is not a permanent solution.


Bandaid 2 - deleting the rouge emails and then un-doing the delete sometimes (but not always) takes them out of the flagged folder.


Bandaid 3 - right clicking on the rouge email and moving it to it's original inbox (which it shows it's already in), will almost always cause it to disappear from the flagged folder.

But these are all a pain! Mac Mail shouldn't be doing this. Does anyone know a permanent solution to fix this? How does one report a bug to Apple developers?

MacBook Pro (13-inch, 2017, 4 TBT3), macOS High Sierra (10.13.3)

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Jun 18, 2018 10:49 AM in response to Laurie Richards In response to Laurie Richards

FYI - I have tried Bandaid #3 - When I exit the flagged folder and then return the emails repopulate. This is all very annoying.


Bandaid 3 - right clicking on the rouge email and moving it to it's original inbox (which it shows it's already in), will almost always cause it to disappear from the flagged folder.

Jun 18, 2018 10:49 AM

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Jul 23, 2018 12:24 PM in response to jimson69 In response to jimson69

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Mail Feedback

Jul 23, 2018 12:24 PM

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Aug 14, 2018 5:08 PM in response to ouyangming In response to ouyangming

Same here. High Sierra, iMac 27".


Deleted flag, no dice. Dragging flagged mail into any other mailbox except where it came from deleted the flag. Then dragged it back to the folder where it belonged.


Annoying, but it worked for me.


SDG

Aug 14, 2018 5:08 PM

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Sep 21, 2018 7:56 AM in response to ouyangming In response to ouyangming

I've been fiddling with this problem too. It seems to have something to do with the Conversation setting being applied and all email flags not being cleared correctly on a Conversation. At least, that's where I've got to so far. Very annoying. As suggested, moving the emails to and from a different folder, updates its flag.


Monday will see the release of 10.14. Perhaps it will have been fixed.

Sep 21, 2018 7:56 AM

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Oct 10, 2018 4:03 PM in response to ouyangming In response to ouyangming

Same issue here, for me ever since upgrading to High Sierra. Sent info all the way yup to Engineering at Apple and now can't get a hold of my third senior advisor on the case. Rebuilt Mail and went deep to disconnect Spotlight and restart that process, as it's the programming around Spotlight that keeps track of theses issues as I understand it. All temporary fixes as after a few days or now minutes, Flagged email folder is out to lunch. Frustrated as i like Mail's simplicity and I use Flagging for my business. Will report again!

Oct 10, 2018 4:03 PM

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Question: unflagged emails stays in flagged folder