unflagged emails stays in flagged folder

When I unflag some emails that I had previously flagged for follow up, they stay in the flagged email folder even though the flag is gone. Here are the bandaids that I have been using.


Bandaid 1 - Rebuild the email folder. It does work and gets rid of the rouge emails in the flagged folder, but within a few days a few other previously flagged emails exhibit the same behavior. Daily rebuilding emails is not a permanent solution.


Bandaid 2 - deleting the rouge emails and then un-doing the delete sometimes (but not always) takes them out of the flagged folder.


Bandaid 3 - right clicking on the rouge email and moving it to it's original inbox (which it shows it's already in), will almost always cause it to disappear from the flagged folder.

But these are all a pain! Mac Mail shouldn't be doing this. Does anyone know a permanent solution to fix this? How does one report a bug to Apple developers?

MacBook Pro (13-inch, 2017, 4 TBT3), macOS High Sierra (10.13.3)

Posted on Mar 14, 2018 11:02 PM

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24 replies

Nov 1, 2018 4:44 PM in response to ouyangming

Thanks all for responding- I had tried any and all of what was mentioned, and, as well worked with 4 different senior advisors at Apple to do much more and to no avail. My issue went to engineering along with diagnostics and I bugged them for almost a year. There seems to be a serious disconnect between Apple advisors and their Engineering department I’m considering how to escalate escalating... at any rate, my issue resolved once I downloaded and installed Mojave, unliked from my iCloud account and signed back in. So far so good.

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unflagged emails stays in flagged folder

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