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Level 1

4 points

Macbook Air stuck at startup screen

I have a Macbook Air early 2015 model. Three days ago I tried installing OS High Sierra. My Macbook crashed and I have tried all avenues to resuscitate it. I have booted in safe mode, recovery mode, verbose mode and single user mode but it won't budge. I have been stuck on the startup screen with the apple logo and progress bar at 100% for the past 3 days. I am unable to go to an apple support center because of the distance. What do I do to get it back up and running?

MacBook Air, macOS Sierra (10.12.6)

Posted on Mar 15, 2018 2:28 AM

Best reply

dominic23

Level 10

83,910 points

Posted on Mar 15, 2018 10:36 AM

1. Repair Disk. https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/mac

2. Iinstall macOS from macOS Recovery

Section: If you’re reinstalling for other reasons https://support.apple.com/en-us/HT204904

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Macbook Air stuck at startup screen

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