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Question: used Macbook Pro A1286, reinstall OS X Lion problem

Hi, recently I was given a used Macbook Pro A1286 from my company. Unfortunately, when I try to turn it on, a folder with question mark appears on screen. After some research, I came to conclusion that probably previous user erased disk, but did not reinstall OS X.

I turned Macbook into Internet Recovery mode, erased hard drive and tried to reinstall OS X, but with no success. Just after I type my OWN Apple ID "This item is temporarily unavailable. Please try again later" error message is shown. Unfortunately I have no access to previous owner's Apple ID.

Also I bought Lion OS X in Apple Store using my OWN Apple ID, but it did not fix this issue!

Please help, am I doing something wrong? I understand that when reinstalling OS X, my Apple ID must be associated with OS X that I am trying to install so why after buying Lion OS X on Apple Store I still get the error?

MacBook Pro, Mac OS X (10.7), Macbook Pro A1286

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Answer:
Answer:

1. It only works on Macs.

2. Click here, phone Apple, and order its original disks. The Snow Leopard DVDs in the online Apple Store aren’t compatible with it.


(158707)

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Mar 15, 2018 10:23 AM in response to krzysztof171 In response to krzysztof171

Either it’s checking for a different OS version or you didn’t redeem the download code for Lion. Getting Lion from the online Apple Store gives you a code instead of a direct download; the code needs to be redeemed.


(158705)

Mar 15, 2018 10:23 AM

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Mar 15, 2018 10:27 AM in response to Niel In response to Niel

Thanks Niel for your answer. And how can I reedem the download code? I've got a License .pdf file with redemption code and you are right I did not do anything with it. Is it possible to reedem the download from Windows PC? When I login to app store using web browser there is no option like 'reedem'. I can only see Lion OSX in my orders, but I cannot do anything with it.

*Currently I have no access to mac, other than the one I am trying to fix.

Mar 15, 2018 10:27 AM

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Mar 15, 2018 10:29 AM in response to krzysztof171 In response to krzysztof171

1. It requires going to a Mac, opening the Mac App Store, and clicking on Redeem in the sidebar.

2. No. Without having access to a different Mac, your best option depends on what exact model it is. Look for a code along the lines of MacBookPro#,# and post that here.


(158706)

Mar 15, 2018 10:29 AM

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Question: used Macbook Pro A1286, reinstall OS X Lion problem