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Question: Unable to turn off shuffle on Apple Music


I am unable to turn off apple shuffle. I tried doing it myself, and I tried asking Siri to do. I also turned off my phone. To no avail, it is still skipping songs. I’m a die hard musical soundtrack gal, and it’s been irritating when listening to a soundtrack and the story lines change so abruptly. HELP

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Mar 16, 2018 7:35 AM in response to kayarla In response to kayarla

Hi there, kayarla.

I see that you're not able to stop the Music application on your iPhone from shuffling the songs you've selected to play. Being a huge musical fan myself, I prefer listening to the soundtrack in order as well and I'm happy to help.

Play, repeat, and shuffle music

Open Now Playing on your iPhone, iPad, iPod touch, or Android phone

When playing music on your iOS device or Android phone, a player appears at the bottom or lower-right corner of the screen. Tap the player to open Now Playing. From the Now Playing screen, you can control playback or volume, turn on shuffle or repeat, download the song, and more.

Shuffle songs

Open the Now Playing screen and scroll down.

Tap User uploaded file to set Music to always shuffle a list of songs selected. Any album, playlist, or set of songs will play in a random order.

If shuffle is on, you'll see User uploaded file. To turn it off, tap the button until you see User uploaded file.

User uploaded file

Take care!

Mar 16, 2018 7:35 AM

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Question: Unable to turn off shuffle on Apple Music