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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: it wont let me restore my disabled device through itunes. it comes up with an error

I have an Iphone SE that has a passcode we are locked out of which is disabled and iTunes will not let us restore. It brings up an error code. 0xE000015 Our iTues is up to date.

iPhone SE, Windows 10

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Answer:

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/kb/HT204095 - 0xE error


deggie post regarding 0xE error, Feb 2018 - https://discussions.apple.com/message/33067960#message33067960 - "Often times this is an insufficient power message, if you are using a desktop PC make sure to use one of the rear ports, not a front one which can be a slave port."


Resolve USB-related alerts in iTunes - https://support.apple.com/HT203843

"iPhone has timed out" when syncing

An unknown error occurred when syncing

The USB device can't operate because it needs more power

"This device can perform faster" if you use a higher speed USB port

iTunes error 9 or error 2001–2011 while updating or restoring

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Question marked as Apple Recommended

Mar 15, 2018 8:12 PM in response to EHCH43 In response to EHCH43

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/kb/HT204095 - 0xE error


deggie post regarding 0xE error, Feb 2018 - https://discussions.apple.com/message/33067960#message33067960 - "Often times this is an insufficient power message, if you are using a desktop PC make sure to use one of the rear ports, not a front one which can be a slave port."


Resolve USB-related alerts in iTunes - https://support.apple.com/HT203843

"iPhone has timed out" when syncing

An unknown error occurred when syncing

The USB device can't operate because it needs more power

"This device can perform faster" if you use a higher speed USB port

iTunes error 9 or error 2001–2011 while updating or restoring

Mar 15, 2018 8:12 PM

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Mar 15, 2018 8:33 PM in response to EHCH43 In response to EHCH43

I connect to ITunes, It brings up the error code, It lets me click ok and then it goes away. I have rebooted the phone, updated the computer, iTunes, and tried every port! It will not bring me to the recovery mode. It just says on the phone connect to iTunes. I unplug the phone and plug it back in and it brings the error code back up. I unplug the usb and and it does the same thing. It will not bring me to the recovery mode.

Mar 15, 2018 8:33 PM

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Question: it wont let me restore my disabled device through itunes. it comes up with an error