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Nicholetta Author

Level 1

4 points

tap to continue and view billing information" error message

I am trying to download a free app to my iPhone 5c, but keep receiving the error message instructing me to "tap to continue and view billing information." Even though, I have changed the billing information to "none," I am still receiving the error message.

Posted on Mar 16, 2018 1:43 AM

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Level 10

207,941 points

Posted on Mar 16, 2018 3:39 AM

I suggest that you contact iTunes Store support directly, and explain your problem. Fill out this form:

iTunes Store - Contact Us - Apple Support

Regards

Giulio

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tap to continue and view billing information" error message

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