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Question: Bluetooth not function well

I had purchase a Logitech X50 bluetooth speaker and a keyboard for my iPad Air 2 (IOS 11.2.6) but when I turn on the bluetooth for the speaker and keyboard my iPad can’t detect both of the device. I try to use the same speaker to connect for iPhone 8 and it work great. How come it can be like this as both also Apple product but it can’t even work well for the connection of Bluetooth speaker and keyboard?

iPad Air Wi-Fi, iOS 11.2.6

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Mar 16, 2018 5:39 AM in response to Ginny_Toh In response to Ginny_Toh

the speaker and keyboard need to be put into pairing / discovery mode in order to connect to a device (your ipad) it have not connected to before.

and make sure the iphone does not have an active connection to them at the given time

Mar 16, 2018 5:39 AM

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Question: Bluetooth not function well