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Trying to reset phone on iTunes but it says unknown error 0xE8000015 what does that mean?

iTunes keeps on saying error 0xE8000015 when trying to reset

Posted on Mar 16, 2018 2:17 PM

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Posted on Mar 16, 2018 2:18 PM

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/kb/HT204095 - 0xE error


deggie post regarding 0xE error, Feb 2018 - https://discussions.apple.com/thread/8291903?answerId=33067960022#33067960022 - "Often times this is an insufficient power message, if you are using a desktop PC make sure to use one of the rear ports, not a front one which can be a slave port."


Resolve USB-related alerts in iTunes - https://support.apple.com/HT203843

"iPhone has timed out" when syncing

An unknown error occurred when syncing

The USB device can't operate because it needs more power

"This device can perform faster" if you use a higher speed USB port

iTunes error 9 or error 2001–2011 while updating or restoring

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Question marked as Best reply

Mar 16, 2018 2:18 PM in response to kristianfromfitchburg

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/kb/HT204095 - 0xE error


deggie post regarding 0xE error, Feb 2018 - https://discussions.apple.com/thread/8291903?answerId=33067960022#33067960022 - "Often times this is an insufficient power message, if you are using a desktop PC make sure to use one of the rear ports, not a front one which can be a slave port."


Resolve USB-related alerts in iTunes - https://support.apple.com/HT203843

"iPhone has timed out" when syncing

An unknown error occurred when syncing

The USB device can't operate because it needs more power

"This device can perform faster" if you use a higher speed USB port

iTunes error 9 or error 2001–2011 while updating or restoring

Trying to reset phone on iTunes but it says unknown error 0xE8000015 what does that mean?

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