Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pharmalia Author

Level 1

7 points

Unknown error 0xE8000015

Trying to erase an old phone that I don’t remember the passcode for. I tried to connect it to iTunes to go into recovery mode and got this error message unknown error 0xE8000015

Posted on Aug 26, 2018 9:51 PM

Best reply

emil_hal

Level 1

32 points

Posted on Aug 27, 2018 4:39 AM

Hi. Have you tried to follow all the steps listed in this article?

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

View in context

Unknown error 0xE8000015

Similar questions