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Question: Anyome else have difficulty with the CVS app not responding?

Hi, I cannot get my CVS app to work on my Apple Watch. It just says set up med reminders, which I have already done in my CVS app on my phone. I have already uninstalled/ reinstalled/ and restarted both the watch and app several times. However, the Apple Watch CVS app just keeps defaulting to this one “Set up Med Reminders” screen. Any insight would be appreciated. Thank you!

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Mar 18, 2018 4:04 PM in response to mcasey827 In response to mcasey827

Hello mcasey827.

​Welcome to Apple Support Communities.

If I'm understanding correctly, you are having some trouble with the CVS app on your Apple Watch. I will be glad help.

Try the steps below, to see if it helps, from our article: If an app unexpectedly quits, stops responding, or won’t open

Check for updates

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Make sure that your device has the latest version of iOS, watchOS, or tvOS.

Then check for app updates. For iOS and Apple Watch apps, go to the App Store on your iOS device. Tap Updates. If an update is available, tap Update. If asked, enter your Apple ID and password. You might need a Wi-Fi connection to update some apps on your iOS device.

On your Apple TV, it's best to go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.

Contact the app developer

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If you tried the steps above and still need help, contact the app developer.


Mar 18, 2018 4:04 PM

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Question: Anyome else have difficulty with the CVS app not responding?