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Question: Can't create apple id with email domain companyname.com.my

I tried to create an apple id using company email address with domain that ends with .com.my, e.g. someone@mycompany.com.my. The verification email is received but when I entered the verification code, it failed with error message "your account cannot be created at this time". I have tried with multiple email addresses from the same domain and all failed with the same error.

Tried to create an apple id with a gmail address and it was created successfully.

Does apple restrict any id from domain ending with .com.my?

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I had the same problem when signing up using website.

Then I made the account through iTunes app, it worked 🙂

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Mar 17, 2018 6:19 AM in response to suhe_arie In response to suhe_arie

Apple ID Support can probably answer your question. We are users like you and don't know all of Apple's restrictions.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

Mar 17, 2018 6:19 AM

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Question: Can't create apple id with email domain companyname.com.my