Dns is auto. I live in the best country ever for my location and still nothin. I appreciate all of y'alls help but I'm pretty sure there's not much else we can do. Guess I'm gonna have to figure somethin out with itunes.
I was asking about location to make sure it is set to the appropriate store. For example, if one was in Canada and had the location set to the US then they wouldn't be able to sign in because the account isn't valid there.
Yes, the next action would be to contact itunes
A1625 is “4th generation”, which can be updated to tvOS 11.2.6 (at time of writing).
Read how to update the software on your Apple TV - Apple Support.
Do you have an Apple ID?
Yes. When I try to sign in with it I'm told I need an iTunes account and I don't have a device to access iTunes store.
An Apple ID is your iTunes account. What did you use to create it?
I went to the Apple website on my phone. It was verified and all. The ID works for everything else I go into. It just won't let me sign in on the iTunes and app store on Apple tv.
Which model Apple TV?
What version of software is it running?
I'm having the same problem
As above
Which model Apple TV?
What version of software is it running?
Mine is a 4. Don't know about the software
Go into settings - general - about
It's gonna be awhile before I get back to the house
Ok. Model #A1625. I'm guessin the software is the tvOS which is 9.0.1 (13T402).
I updated the software and it still tells me the same thing when I try to sign in.
when i try to sign in on apple tv it says i must create itunes store account
