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Question: I forgot my security questions and I cannot reset it

I’m trying to purchase some in game product and I have provided my Apple ID and Apple ID password and I’ve gotten to the security questions and I cant remember the answer because I created them may years ago it also won’t let me reset them

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If you can't reset them : If you forgot the answers to your Apple ID security questions

contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

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Mar 17, 2018 9:41 AM in response to dorotafromwashington In response to dorotafromwashington

If you can't reset them : If you forgot the answers to your Apple ID security questions

contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

Mar 17, 2018 9:41 AM

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Question: I forgot my security questions and I cannot reset it