Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my security questions and I cannot reset it

I’m trying to purchase some in game product and I have provided my Apple ID and Apple ID password and I’ve gotten to the security questions and I cant remember the answer because I created them may years ago it also won’t let me reset them

Posted on Mar 17, 2018 9:38 AM

Reply
Question marked as Best reply

Posted on Mar 17, 2018 9:41 AM

If you can't reset them : If you forgot the answers to your Apple ID security questions

contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

1 reply
Question marked as Best reply

Mar 17, 2018 9:41 AM in response to dorotafromwashington

If you can't reset them : If you forgot the answers to your Apple ID security questions

contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

I forgot my security questions and I cannot reset it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.