Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my Mac so slow?

I am using Mac book air my mac is so slow i can't open any program my mouse is delay and it gets an error when opening system preference.


I wiped my hard drive 2 times it runs perfectly then when I restart the problem is back

Posted on Mar 18, 2018 2:01 AM

Reply
5 replies

Mar 18, 2018 10:05 AM in response to dialabrain

By the way, I wiped my mac again so now it's working fine but the problem may come back when I restart but here is the report anyway

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-18 17:58:37

Download EtreCheck from https://etrecheck.com

Runtime: 4:31

Performance: Good


Problem: Computer is too slow

Description:

After restart it gets really slow can’t even open my settings after wiping it 2 times and then restart again the problem is back


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Heavy CPU usage - Some processes are using an unusually high amount of CPU.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


High battery cycle count - Your battery may be losing capacity.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Air (13-inch, Mid 2012)

MacBook Air Model: MacBookAir5,2

1 1,8 GHz Intel Core i5 (i5-3427U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 ok

BANK 1/DIMM0

2 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 889


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1440 x 900


Drives:

disk0 - APPLE SSD TS128E 121.33 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 121.12 GB

disk1s1 - Macintosh HD (APFS) 121.12 GB 17.66 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB 104 MB

disk1s3 - Recovery (APFS) [Recovery] 121.12 GB 2.54 GB

disk1s4 - VM (APFS) [APFS VM] 121.12 GB 2.15 GB


Mounted Volumes:

disk1s1 - Macintosh HD 121.12 GB (98.65 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 121.12 GB (98.65 GB free)

APFS

Mount point: /private/var/vm


disk2s1 - D*****d 238 MB (95 MB free)

HFS+

Mount point: /Volumes/D*****d


disk3s2 - G***********e 184 MB

HFS+

Mount point: /Volumes/G***********e


disk4s2 - G*********W 734 MB (423 MB free)

HFS+

Mount point: /Volumes/G*********W


disk5s1 - L***************s 629 MB (463 MB free)

HFS+

Mount point: /Volumes/L***************s


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: Less than an hour

System Load: 2.33 (1 min ago) 2.67 (5 min ago) 3.27 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


32-bit Applications:

NameVersion
DVD‑spelare5.8
quicklookd325.0
InkServer10.9


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 174 Apple tasks
[Running] 109 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 172 Apple tasks
[Running] 119 Apple tasks


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-19)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
GeForceNOW Helper (2)NVIDIA Corporation92
GeForceNOWNVIDIA Corporation47
kernel_taskApple18
LeagueClient10
LeagueClientUx9


Top Processes by Memory:

Process (count)SourceRAM usage
Google Chrome Helper (14)Google, Inc.932 MB
kernel_taskApple553 MB
GeForceNOW Helper (2)NVIDIA Corporation326 MB
Google ChromeGoogle, Inc.115 MB
mdworker (6)Apple103 MB


Top Processes by Network Use:

ProcessSourceInputOutput
GeForceNOWNVIDIA Corporation825 KB900 KB
mDNSResponderApple36 KB31 KB
com.nvidia.crimson.agentNVIDIA Corporation6 KB44 KB
DiscordHammer & Chisel Inc.30 KB8 KB
apsdApple5 KB3 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
lsregister18
LeagueClientUx H (2)18
LeagueClient13
Google Chrome Helper (14)Google, Inc.6
Google ChromeGoogle, Inc.5


Virtual Memory Information:

Available RAM630 MB
Free RAM17 MB
Used RAM3.39 GB
Cached files613 MB
Swap Used362 MB


Diagnostics Information (past 7 days):

2018-03-18 17:21:08 Last Shutdown Cause: 3 - Hard shutdown (once)


End of report

Why is my Mac so slow?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.