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Question:

Question: Mac restart - kernel panic

Hi all,


I've upgraded a mac to High Sierra - getting intermittent restarts, they usually occur when the machine is sat idle (i.e. awake but nobody using it). I've searched for existing posts on this topic but can only find similar issues tied to non-compatible SSDs, I have an official Apple SSD so dont think thats the issue


I've pasted an error report below.


Any help would be much appreciated.


Anonymous UUID: E3233965-DF0C-78B7-92A3-66FEEA967D92


Sun Mar 18 08:53:28 2018


*** Panic Report ***

Machine-check capabilities: 0x0000000000000c07

family: 6 model: 69 stepping: 1 microcode: 23

signature: 0x40651

Intel(R) Core(TM) i5-4258U CPU @ 2.40GHz

7 error-reporting banks

Processor 1: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC1_STATUS(0x405): 0xbb80000000000174

IA32_MC1_MISC(0x407): 0x0000000000000086

panic(cpu 0 caller 0xffffff8001b6ed6a): "Double fault at 0xffffff8001a019a8, registers:\n" "CR0: 0x0000000080010033, CR2: 0x000002009f783fa8, CR3: 0x000000014b5cb0cf, CR4: 0x00000000001627e0\n" "RAX: 0xffffff8001706020, RBX: 0x0000000000000012, RCX: 0xffffff80229fc4f0, RDX: 0x0000000000000008\n" "RSP: 0x000002009f783fb0, RBP: 0x0000000000000000, RSI: 0x000000000000002b, RDI: 0x00000200122bddc0\n" "R8: 0x0000000000000007, R9: 0x0000000000000002, R10: 0x00007000001c7aa0, R11: 0x0000000000000000\n" "R12: 0x000002009f783fb0, R13: 0x0000000000000000, R14: 0x000000000000001c, R15: 0x00000200122bddc0\n" "RFL: 0x0000000000010002, RIP: 0xffffff8001a019a8, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4 570.41.2/osfmk/i386/trap_native.c:168

Backtrace (CPU 0), Frame : Return Address

0xffffff800174c010 : 0xffffff8001a4f606

0xffffff800174c060 : 0xffffff8001b7c654

0xffffff800174c0a0 : 0xffffff8001b6e149

0xffffff800174c120 : 0xffffff8001a01120

0xffffff800174c140 : 0xffffff8001a4f03c

0xffffff800174c270 : 0xffffff8001a4edbc

0xffffff800174c2d0 : 0xffffff8001b79d18

0xffffff800174c320 : 0xffffff8001a4f16a

0xffffff800174c370 : 0xffffff8001b7c654

0xffffff800174c3b0 : 0xffffff8001b6e149

0xffffff800174c430 : 0xffffff8001a01120

0xffffff800174c450 : 0xffffff8001a4f03c

0xffffff800174c580 : 0xffffff8001a4edbc

0xffffff800174c5e0 : 0xffffff8001b6ed6a

0xffffff800174c6d0 : 0xffffff8001a019dd


BSD process name corresponding to current thread: photoanalysisd


Mac OS version:

17D102


Kernel version:

Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64

Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C

Kernel slide: 0x0000000001600000

Kernel text base: 0xffffff8001800000

__HIB text base: 0xffffff8001700000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)


System uptime in nanoseconds: 5088796036593

last loaded kext at 249983233186: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8735d000, size 69632)

last unloaded kext at 310115271990: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8735d000, size 61440)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.30

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 280.12

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleGraphicsDevicePolicy 3.16.21

com.apple.AGDCPluginDisplayMetrics 3.16.2

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.2f2

com.apple.driver.pmtelemetry 1

com.apple.driver.eficheck 1

com.apple.driver.AppleLPC 3.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleBacklight 170.10.2

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelHD5000Graphics 10.3.0

com.apple.driver.AppleIntelFramebufferAzul 10.3.0

com.apple.driver.AppleUSBCardReader 439.30.4

com.apple.driver.AppleUSBTCButtons 254

com.apple.driver.AppleUSBTCKeyboard 254

com.apple.filesystems.apfs 748.41.3

com.apple.filesystems.hfs.kext 407.30.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleAHCIPort 329

com.apple.driver.AirPort.BrcmNIC 1220.28.1a3

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.16.21

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.AppleGPUWrangler 3.16.2

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IONDRVSupport 517.22

com.apple.AppleGraphicsDeviceControl 3.16.21

com.apple.iokit.IOAcceleratorFamily2 376.6

com.apple.iokit.IOGraphicsFamily 517.22

com.apple.iokit.IOSurface 209.2.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport6.0.2f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2

com.apple.iokit.IOBluetoothFamily 6.0.2f2

com.apple.driver.AppleUSBMultitouch 261

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.6.3

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.30.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.30.4

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 650.5

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0


EOF

Model: MacBookPro11,1, BootROM MBP111.0142.B00, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 2.16f68

Graphics: Intel Iris, Intel Iris, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

MacBook Pro, macOS High Sierra (10.13.3)

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Mar 18, 2018 8:18 AM in response to dtboot In response to dtboot

That is a very complicated machine-check, used by encountering a serious error while processing the previous error. If you choose to pursue that problem, Diagnostics are the way to proceed.


We hope that is just a one-off occurrence, and that a clear indication of a single fault can lead to some easier-to-debug resolution.


If you have an older Kernel panics with a different failure reason, post that. Otherwise, wait for the next one and hope it is a single-failure, not a double-fault.


DO NOT Post the reports from Applications failures -- they are far to long and do not contain information for debugging your Mac.

Mar 18, 2018 8:18 AM

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Question: Mac restart - kernel panic