Photos won’t save to Camera Roll

My iPad 9.7 wont save photos to the Camera Roll whether I use the camera to take a photo or try to save something from an app or website. I tried turning cloud syncing off/on and doing a soft reset, but nothing has worked. Anyone have any tips?

iPad Wi-Fi, iOS 11.2.6

Posted on Mar 19, 2018 11:04 AM

Reply
3 replies

Mar 19, 2018 11:07 AM in response to heykaye

Hi,


First of all, is your iPad on the most up to date version of iOS?


I would suggest doing a backup and a Factory Reset and setting up the iPad as new. This will tell you whether it is a bug in the OS or a problem with your iPad.


If the issue still persists, take to your local Apple Store and book a genuis appointment. If you are within warranty, they should be able to sort a replacement device as it sounds like a hardware defect.


A.

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Photos won’t save to Camera Roll

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