Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
My iPad 9.7 wont save photos to the Camera Roll whether I use the camera to take a photo or try to save something from an app or website. I tried turning cloud syncing off/on and doing a soft reset, but nothing has worked. Anyone have any tips?
iPad Wi-Fi, iOS 11.2.6
Hi,
First of all, is your iPad on the most up to date version of iOS?
I would suggest doing a backup and a Factory Reset and setting up the iPad as new. This will tell you whether it is a bug in the OS or a problem with your iPad.
If the issue still persists, take to your local Apple Store and book a genuis appointment. If you are within warranty, they should be able to sort a replacement device as it sounds like a hardware defect.
A.
Hi,
First of all, is your iPad on the most up to date version of iOS?
I would suggest doing a backup and a Factory Reset and setting up the iPad as new. This will tell you whether it is a bug in the OS or a problem with your iPad.
If the issue still persists, take to your local Apple Store and book a genuis appointment. If you are within warranty, they should be able to sort a replacement device as it sounds like a hardware defect.
A.
My iPad has the most up to date version of iOS. I’ve been avoiding doing a factory reset, but I think I need to do one. Thanks, Alex.
Not sure what the issue was, but restoring my iPad seems to have fixed it. Thanks again for the suggestion!
Photos won’t save to Camera Roll
