iPod is disabled connect to iTunes
My iPod is displaying "iPod is disabled connect to iTunes"
When I connect to iTunes I receive an error message, "unknown error 0xE8000015".
How can I fix this?
iPod touch
Question marked as
User profile for user:
MoonJ.
User level:
Community Specialist
Hello audreyfromvidor,
Thank you for using Apple Support Communities. It's my understanding you're receiving an 0xE error when connecting your disabled iPod to iTunes. I'm happy to help. This error can appear when iTunes doesn't recognize your device. The steps in the following link can help with this issue:
If iTunes doesn't recognize your iPhone, iPad, or iPod
Also, take a look at the link below for additional help with your disabled iPod:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Have a wonderful day!
Thank you for using Apple Support Communities. It's my understanding you're receiving an 0xE error when connecting your disabled iPod to iTunes. I'm happy to help. This error can appear when iTunes doesn't recognize your device. The steps in the following link can help with this issue:
If iTunes doesn't recognize your iPhone, iPad, or iPod
Also, take a look at the link below for additional help with your disabled iPod:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Have a wonderful day!