Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Your system is infected with (3) Viruses” when opening a Safari tab

This message came up when I was opening a new window in the Safari browser and makes all sorts of threats if I don’t call Apple Support at 1-866-726-**** and follow Virus removal procedure immediately. I’m always wary of these things and just want to know if anyone else has run across this particular warning.

[Re-Titled by Moderator]

Posted on Mar 20, 2018 9:38 AM

Reply
Question marked as Best reply

Posted on Mar 20, 2018 9:40 AM

It's spam. Read here > Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Your Mac is ok.

1,218 replies

Jul 26, 2020 4:04 PM in response to Lavadude0914

Lavadude0914 wrote:

Its phishing, Just look at the url. Thats the dead giveaway, The make the website look like the apple one,then block of features and make a pop up, they literally lock your computer. The url is usually just made up of million upon thousands of numbers.

Thank you but I already read the 34 pages that explain that it is phishing.

Sep 22, 2020 1:44 AM in response to manal264

Still 35 Pages, & Counting..

"..it's just more Phishing..!" 🌞|🎣|🐟|🎣🐠|🎣|🌜


Q: I got a popup that says “Your system is infected with (3) Viruses” and

then says to call apple support 1-866-726-****.  Has anyone ever seen

this before (only here) or is this more fishing? (yes) It's called Phishing!

[..First Posted on Mar 20, 2018 8:38 AM..]

 I have never had this question! 

++++++++++++++++++++++++

Sep 22, 2020 8:13 AM in response to helenafromakron

You have useless garbage running on your phone. What works best - by far - is an ad blocker. There are numerous free ones in the App Store. We use the free version of AdGuard on our iOS devices.


Nothing is perfect. Ad blockers block many ads, but they can't do anything about a site that intentionally displays false information about being infected. They can't do anything about messages or emails you receive claiming the same type of nonsense.

Sep 22, 2020 10:10 AM in response to helenafromakron

helenafromakron wrote:

I just received this message this morning, but I have have spamware running on my phone.


Too many of the commercial security products are trash.


At least one of the well-known commercial security products collected and resold your web activities and your web purchasing history.


As for the scammers and the schemers? The folks in the business of scamming will continue to evolve to bypass defenses against their schemes, too. This scamming is a business. A business that is increasingly automated, and that has access to vast and very distributed computing resources, too.


Some of the server account dumps are likely why y’all are getting targeted, too. Folks with icloud email caught in those dumps are probably using Apple gear. Unique passwords across all accounts too, as password “cramming“ is very popular. Your (hopefully) old passwords acquired from those same server dumps are also used in the “we’ve activated your camera” scams.


Calling telephone numbers and sending email addresses can be spoofed/forged/faked, too. A friend of mine still sends me mail occasionally, though he died several years ago. Our old email conversations got picked up in a server breach years ago, and the spammers still use that data to try to phish folks.


What to do?

Enable two-factor authentication on your Apple ID, if that’s not already enabled.

Unique passwords across all of your accounts.

Be skeptical about senders and callers.

Oct 1, 2020 8:07 AM in response to manuela203

manuela203 wrote:

I sometimes get a warning saying that my iPhone has 3 viruses and I have to press the button and if I don't press the virus it will affect my battery and then my contacts, what can I do ?! will it and is everything okay?


Your iPhone is fine. Your skepticism needs reinforcement. Read the thread. I posted some more detailed background information on these scams and on their fraudulent “infected!” claims in the reply immediately prior to your reply here, for instance.

Oct 2, 2020 12:57 AM in response to noora86

noora86 wrote:

got a popup that says “Your system is infected with (3) Viruses” and then says to call apple support 1-866-726-****. Has anyone ever seen this before or is this more fishing?

Your iPhone is fine. Yes, this is more phishing. Yes, phishing is endemic.

It's far easier to hack us—people— than to hack our iPhones, iPads, and Macs.

I posted a longer write-up on this particular scam toward the top of this same page of replies.

"Your system is infected with (3) Viruses” when opening a Safari tab

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.