So many common questions, virtually all with one answer.
Usually phishers don’t just target a single machine or person, they “cast” a bunch of machines to see if they get a bite.... that’s why it’s called “phishing”.
It's still phishing. Doesn't matter if it came as an email, text message or otherwise. Casting is exactly what the crooks are doing using any of these methods. Send out the same junk to thousands, hundreds of thousands or millions of collected email addresses and see who responds.
I had the same problem last week. It was really annoying. I realized I visited online WhatsApp chat on my MacBook which asked me to download flash player, since then I got the virus problem.
Not a virus. You installed it. That's a Trojan. Viruses replicate with no user interaction necessary. Trojans require your help to do anything. You installed adware.
it happened to me too... should I call the real apple support ( not the number it showed) and is my Mac ok??
Yes, you're okay. It's nothing but a scam message.
I get this pop up saying I’m an Amazon winner…
This particular advertiser is buying tons of ad space through various ad servers. It's still just an ad. Usually causing a redirect to another site rather than simply displaying an ad on the site you were at.
I've done everything suggested, but I still have a notification at the top right of my screen that says 358 issues found..... There is no close button other than to press 'start repair' which I obviously won't do. How do I get rid of this screen?
See solution at the end of this post.
I get that message about once a week. It doesn't seem to be triggered by any particular website I visit. I would love to learn how to keep it from popping up. According to Malwarebytes I don't have any viruses on my computer.
And you don't since there are zero viruses on the Mac or iOS. Seeing them that often means you either installed adware, or you are simply visiting the same sites where these ads are. Keep going there and you'll keep getting the same ads or scam messages.
Today I got a message from a Apple support (on my phone 6s) saying that if I don’t contact Apple support three viruses will be installed. Idk of its real or not, has anyone else had this problem?
Yes, thousands of users get these scam messages every day. No, it's not real. Ignore.
I pay a fair amount in annual dues for various protection schemes for all our machines/devices/services…
Then you are truly wasting your money. Get rid of this junk service and simply use your head.
Just got the same popup when accessing a website using Safari. Completely locked my computer.
No, it locked Safari into a continuous JavaScript loop. All you needed to do was close Safari and restart it with the Shift key held down.
Safari opens a new window with this message all the time. When I just move my mouse over any given page a new window opens up with it. How can I remove this virus?
Not a virus. See earlier response above about viruses. That you're seeing them so often pretty much says you installed adware.
For iOS devices:
1. Double tap the Home button to call up the Application Switcher.
2. Slide Safari up and off the screen to close it.
3. Go to Settings > Safari. Tap the button to Clear History and Website Data.
This will only last as long as it takes you to go to a site that displays the same garbage popups and ads. Best current solution is to install an ad blocker. There are various free ones in the App Store. They can't stop everything, but will drastically reduce how much of this junk you get.
For Safari on your Mac:
1. Force Quit Safari.
2. Hold the Shift key down and relaunch it. This tells Safari not to remember any open sites from the previous session.
3. If that alone doesn't work (it's supposed to, but doesn't always work), disconnect from the Internet by either unplugging your wired Ethernet connection, or by turning off Wi-Fi. Launch Safari again. Repeat step two. With no way for the remote site to run JavaScript actions to keep a page open, you can now close them.
4. Re-establish your Internet connection.
Thomas Reed, who wrote and maintains MalwareBytes for Mac, noted recently that because of security changes in the Mac OS, they can no longer reset the Home page. So, if Safari is still going to a particular scam site at each launch of the app, you'll have to manually remove that entry in Safari's preferences. Which likely won't stick until you've removed the adware you've installed.