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pswca Author

Level 1

10 points

IPad Pro 12.9 battery loses charge

My iPad Pro (1st Gen w/ iOS 11.2.6) discharges down to about 37% and then suddenly shuts down. I plug in the cord and it reboots, showing 2% battery. However, once it’s fully booted and I sign on, the battery indicator in the top right corner of the desktop header again shows 37%. If I disconnect the charger cable while it’s still showing 37%, the iPad shuts down again. If I charge it up further then unplug, it shuts down again once it discharges to 37%.

iPad Pro Wi-Fi, iOS 11.2.6, 1st gen

Posted on Mar 21, 2018 5:16 PM

Best reply

MichelPM

Level 10

81,004 points

Posted on Mar 21, 2018 7:04 PM

Bring in everything iPad, power block and cable into your “local” Apple Store for diagnostics and possible solutions/options.

Good Luck to You!

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IPad Pro 12.9 battery loses charge

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