Can't update my OS version from 6.1.6

Question

Level 1

7 points

Can't update my OS version from 6.1.6

I have at least a couple of problems going on.

1. My Message app (some call it "iMessage") no longer works. I try to sign in, click the "Next button", but it never signs in. Mind you I can sign in from other applications (iTunes, others).

2. When go to update my software version it says "All apps are up to date". My iPod Touch is running v6.1.6.

iPod model MD058LL/A

yes i've restarted. yes my wifi is on. i can even browse the Internet! But i can't get iMessage to let me sign on. Before that, it had quit sending texts.

iPod touch, iOS 6.1.6, can't sign in / iMessage

Posted on Mar 21, 2018 8:41 PM

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Answer 1

MichelPM

Level 10

81,547 points

Mar 21, 2018 10:54 PM in response to orangehelp71

It looks like you have an iPod Touch 4th genraton and that model cannot be upgraded past iOS 6.1.6.

Hardware is too old.

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Answer 2

bobjbkln

Level 6

10,017 points

Mar 22, 2018 5:37 PM in response to orangehelp71

You have an iPod 4th generation which cannot be upgraded beyond 6.1.6

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Answer 3

Mar 22, 2018 5:37 PM in response to orangehelp71

Update the iOS software on your iPhone, iPad, or iPod touch - https://support.apple.com/HT204204 - Updating will only offer the highest available iOS version supported by that device. If it says no update is available and you need a higher version you will have to buy newer equipment.

The same applies to apps. They update to the highest version supported by the iOS version on your device but that may not be high enough to support the current features of the service.

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Answer 4

orangehelp71 Author

Level 1

7 points

Mar 22, 2018 5:38 PM in response to MichelPM

To all of you, thank you. Yes, appears Apple defecated my iPod.

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Can't update my OS version from 6.1.6

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