How to I enable notifications with DND/Silence turned on

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Level 1

8 points

How to I enable notifications with DND/Silence turned on

Due to a plague of robocalls, I have Do Not Disturb + Silence turned on so that my iphone does not attract my attention at all for calls from non-contacts, even when I'm using the phone.

However I do want Google Hangouts to notify me via banners about incoming chats when I'm in other apps. I have verified that I have all notification settings turned on for GH. Unfortunately, DND + Silence additionally blocks notifications. I get Google Hangouts banner notifications while I'm in the app but viewing a different Hangout, but not when I'm in a different app.

I've tried various "intelligently block robocalls" apps and have not been satisfied. Plenty of robocalls still get through.

So -- how do I prevent all attention-getting behavior from the phone for calls from non-contacts, while still allowing ios notifications to occur as configured? (eg, a Hangouts banner comes up while I'm in Safari.)

iPhone 8 Plus, iOS 11.2.6

Posted on Mar 23, 2018 10:18 AM

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Answer 1

KiltedTim

Level 10

225,954 points

Mar 23, 2018 10:47 AM in response to mattlistener

You don't. That's how DND works.

Check with your carrier to see if they offer a call filtering service. AT&T offers a service called Call Protect, for example, that will attempt to flag and automatically block most telemarketing calls.

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Answer 2

Mar 23, 2018 11:24 AM in response to mattlistener

mattlistener wrote:

There's nothing fundamentally contradictory, or even irrational, about that set of desires. It's not like anyone is trying to robotext me via Hangouts.

It's a perfectly reasonable desire. It's just not how Do Not Disturb works. DND has gotten more refined over the years since it has been introduced. But, I agree, it has a ways to go. I would encourage you to submit feedback to Apple:

Product Feedback - Apple

Meanwhile, I think Tim's suggestion is great. If you want to do a little more work, you can buy/create a ringtone that is just silence. When you want to silence calls, change your default ringtone to that. Nothing else will be silenced. You can then set a custom ring tone to for anyone you want to be able to ring through (that's where the work comes in). I realize it's a kludge but it's another option.

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Answer 3

mattlistener Author

Level 1

8 points

Mar 23, 2018 11:14 AM in response to KiltedTim

The meta-question here is "how do I prevent all attention-getting behavior from the phone for calls from non-contacts, while still allowing ios notifications to occur as configured?"

There's nothing fundamentally contradictory, or even irrational, about that set of desires. It's not like anyone is trying to robotext me via Hangouts.

Thanks for the tip about ATT Call Protect. I'll give that a try and see how much I get in terms of nuisance calls with DND off.

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How to I enable notifications with DND/Silence turned on

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