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cyanidex Author

Level 1

11 points

MacBook Pro will not startup

Macbook Pro running High Sierra OS (10.13.2 I believe)

Stuck on grey apple logo loading startup screen initially at about 75% and then gets to 100% and never fully starts.

Tried every solution and still doesn't work; 1. tried resetting the command/option/p/r ram, 2. tried reinstalling the OS, 3. tried repairing the HD in disk utility with the First Aid and it yielded no errors or problems, and lastly 4. tried erasing the HD, reinstalling the OS as new, migrating over backed up files and now it is stuck at the loading grey screen with no end in sight.

Please help. Is this computer garbage now? It gave no errors or warning signs, it just does not startup anymore.

MacBook Pro, macOS High Sierra (10.13.2)

Posted on Mar 25, 2018 12:31 AM

Top-ranking reply

kaz-k

Level 9

50,178 points

Posted on Mar 25, 2018 12:48 AM

Hi,

You'd better make a Genius Bar reservation or take your MacBook Pro to Apple authorized service provider to check the hardware.

I suppose it's a hardware related issue.

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MacBook Pro will not startup

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