imac crushing and working very slow

imac, bought in 2014, has 24 gb ram. lately is crushes to much and working very slow

I ran EtreCheck. Here is the report:


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-25 14:23:57

Download EtreCheck from https://etrecheck.com

Runtime: 5:10

Performance: Below Average


Problem: Beachballing


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core

24 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

BANK 0/DIMM1

8 GB DDR3 1600 ok

BANK 1/DIMM1

8 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GT 755M - VRAM: 1 GB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (338.89 GB free)

Journaled HFS+

Mount point: /


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

One IPv4 address

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en4: Bluetooth PAN

One IPv4 address

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 5.01 GB available


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: Less than an hour

System Load: 2.62 (1 min ago) 1.75 (5 min ago) 0.89 (15 min ago)


Security:

System

Status

Gatekeeper

Mac App Store and identified developers

System Integrity Protection

Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

Name

Version

Adobe Dreamweaver CS6

12.0.3.5861

Adobe AIR Uninstaller

16.0

Adobe Flash CS6

12.0.2.529

Microsoft Document Connection

14.3.9

DVD Player

5.8

SwitchBoard

SBSV 2.0.13.7486

Microsoft Alerts Daemon

14.3.9

DRWV_18_0

4.3.0.256

PHSP_19_1

4.3.0.256

InkServer

10.9

⁨AdBlock⁩

36.0.1985.143

Install Adobe Content Viewer

3.4.3

Microsoft Error Reporting

2.2.9

Open XML for Excel

14.3.9

SimController

1.0.1

Microsoft Word

14.3.9

MUSE_2018_0

4.3.0.256

ExtendScript Toolkit

ESTK CS6 3.8.0.12

Uninstall Product

5.0.65.0

Microsoft Chart Converter

14.3.9

naib

APP_VERSION

Microsoft Database Utility

14.3.9

AAM Registration Notifier

10.0.0.194

Microsoft Ship Asserts

1.1.4

Adobe Fireworks CS6

Adobe Fireworks CS6 version 12.0.1.274

AME_12_0_1

4.3.0.256

Microsoft Graph

14.3.9

dynamiclinkmanager

6.0.0

Microsoft Outlook

14.3.9

AAMLauncherUtil

10.0.0.49

Microsoft Query

12.0.0

Adobe AIR Installer

16.0

Equation Editor

14.2.0

quicklookd32

5.0

CORG_1_1_32

4.3.0.256

Adobe InDesign CS6


Microsoft Upload Center

14.3.9

ESHR_1_0_1

4.3.0.256

COCM_1_0_32

4.3.0.256

Install DPS App Builder

32.4.5

Microsoft Office Reminders

14.3.9

FLPR_18_0_1

4.3.0.256

CDEC_1_0_0

4.3.0.256

CiGDownLoadAPP

1.0

Microsoft Excel

14.3.9

Adobe Extension Manager CS6

6.0.8.28

Adobe Application Manager

10.0.0.49

Microsoft AutoUpdate

2.3.6

Adobe Widget Browser

2.0 Build 348

adobe_licutil

10.0.0.208

Microsoft Office Setup Assistant

14.3.0

Adobe AIR Application Installer

16.0

KBRG_8_0_1

4.3.0.256

Microsoft Lync

14.0.2

Microsoft Database Daemon

14.3.9

Solver

1.0

Setup

9.0.0.65

Microsoft Clip Gallery

14.3.9

My Day

14.3.9

SyncServicesAgent

14.3.9

ILST_22_0_1

4.3.0.256

CpDesktop

3.0.0

dynamiclinkmediaserver

6.0.1

Adobe AIR Updater

16.0

CORE_1_0_32

4.3.0.256

DPS App Builder

32.4.5

Office365Service

14.3.9

ACR_10_1

4.3.0.256

Microsoft PowerPoint

14.3.9

Microsoft Language Register

14.3.9

COPS_1_0_32

4.3.0.256

CS6ServiceManager

3.0.44

{D8C642B6-A719-4234-8039-2654ED436D2A}

6.0.98.0

Adobe Help

4.0.244

Kernel Extensions:

/System/Library/Extensions

[Not Loaded] Pen Tablet.kext (Pen Tablet 5.3.3-3 - SDK 10.8)


System Launch Agents:

[Not Loaded]

9 Apple tasks

[Loaded]

168 Apple tasks

[Running]

113 Apple tasks

System Launch Daemons:

[Not Loaded]

34 Apple tasks

[Loaded]

181 Apple tasks

[Running]

115 Apple tasks

[Other]

3 Apple tasks

Launch Agents:

[Running]

com.wacom.pentablet.plist (? ace6eaba - installed 2013-09-03)

[Running]

com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-19)

[Running]

com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-03-25)

[Running]

com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-03-25)

[Not Loaded]

com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-05)

[Loaded]

com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)

[Loaded]

com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Other]

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)

Launch Daemons:

[Loaded]

com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)

[Running]

com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-03-25)

[Loaded]

com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-01-25)

[Loaded]

com.adobe.SwitchBoard.plist (? 856489a3 - installed 2014-01-30)

[Loaded]

com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-19)

[Loaded]

com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-24)

[Loaded]

com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-11-05)

[Running]

com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Loaded]

com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)

[Loaded]

com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)

[Loaded]

jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-08-07)

User Launch Agents:

[Loaded]

com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)

[Loaded]

com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Loaded]

com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-03-05)

User Login Items:

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

SkyFonts Application

(/Applications/SkyFonts/SkyFonts.app)

iTunesHelper Application (Apple, Inc. - installed 2018-01-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Monotype SkyFontsHelper SMLoginItem (Monotype Imaging - installed 2017-12-12)

(/Applications/SkyFonts/SkyFonts.app/Contents/Library/LoginItems/Monotype SkyFontsHelper.app)

CIJSUAgent SMLoginItem (Canon Inc. - installed 2017-08-07)

(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)

PhotoStreamAgent SMLoginItem (Mac App Store - installed 2015-03-22)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)


Internet Plug-ins:

JavaAppletPlugin: 15.0.1 (installed 2014-02-02)

WacomNetscape: 2.1.0-1 (installed 2013-09-03)

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2014-02-17)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-04-28)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-09-03)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-19)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-05)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-13)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Flash Player: 29.0.0.113 (installed 2018-03-13)

SharePointBrowserPlugin: 14.3.9 (installed 2014-01-30)

AdobePDFViewer: 18.011.20038 (installed 2018-03-05)

EPPEX Plugin: 10.0 (installed 2016-05-23)

MeetingJoinPlugin: Unknown (installed 2014-01-30)


3rd Party Preference Panes:

Flash Player (installed 2018-02-24)

Flip4Mac WMV (installed 2013-03-29)


Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 660.46 GB

Destinations:

O********T [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 0

Oldest backup:

Last backup:


Top Processes by CPU:

Process (count)

Source

% of CPU

Adobe Illustrator

Adobe Systems, Inc.

29

WindowServer

Apple

16

Adobe (30)


14

sandboxd

Apple

12

kernel_task

Apple

10

Top Processes by Memory:

Process (count)

Source

RAM usage

Adobe (35)


3.69 GB

kernel_task

Apple

1.44 GB

mdworker (30)

Apple

646 MB

com.apple.WebKit.WebContent (5)

Apple

507 MB

Adobe (4)


449 MB

Top Processes by Network Use:

Process

Source

Input

Output

ocspd

Apple

31 MB

396 B

Dropbox

Dropbox, Inc.

95 KB

2 MB

mDNSResponder

Apple

360 KB

122 KB

Adobe


166 KB

49 KB

com.apple.WebKit.Networking

Apple

157 KB

38 KB

Top Processes by Energy Use:

Process (count)

Source

Energy usage (0-100)

Adobe (35)


16

ocspd

Apple

4

WindowServer

Apple

3

Safari

Apple

2

mdworker (30)

Apple

1

Virtual Memory Information:

Available RAM

13.34 GB

Free RAM

6.55 GB

Used RAM

10.66 GB

Cached files

6.80 GB

Swap Used

0 B

Software Installs (past 30 days):

Name

Version

Install Date

WhatsApp

0.2.8505

2018-03-18

Clean up:

/Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist

/Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller

Executable not found


Diagnostics Information (past 7 days):

2018-03-25 14:10:57 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-03-25 11:48:03 Kyocera Opal.app Hang (once)

2018-03-22 14:20:40 Adobe Illustrator.app Crash (once)


End of report

iMac, Yesomite 10.10.3

Posted on Mar 25, 2018 5:06 AM

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imac crushing and working very slow

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