Can't open 1 website using Safari 11.0.3 on MacBook Air

I can't open bhg.com (Better Homes and Garden) website using Safari 11.0.3 on my MacBook Air (Mac OS High Sierra 10.13.3). I was able to fix it once before but I don't remember how. I Googled it but the instructions either didn't apply to my specific problem or it showed tabs that I either don't have or youtube videos that didn't show my pages.

MacBook Air, IOS 10.13.3

Posted on Mar 30, 2018 9:44 AM

Reply
7 replies

Mar 30, 2018 12:06 PM in response to PammyDugan

Ok ...


I can access that site on Safari no problem so the issue is not with the website.


It might be a cache issue.



Opne the Finder. From the Finder menu bar click Go > Go to Folder


Then copy / paste the following:


~/Library/Caches/com.apple.Safari


Then click Go then from the Finder window that opens move the Cache.db file to the Trash.



Then quit and relaunch Safari then try the BGH site.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't open 1 website using Safari 11.0.3 on MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.