I can't open bhg.com (Better Homes and Garden) website using Safari 11.0.3 on my MacBook Air (Mac OS High Sierra 10.13.3). I was able to fix it once before but I don't remember how. I Googled it but the instructions either didn't apply to my specific problem or it showed tabs that I either don't have or youtube videos that didn't show my pages.
MacBook Air, IOS 10.13.3
Might be a cookie issue ... they can become corrupted.
From your Safari menu bar click Safari > Preferences then select the Privacy tab then click Manage Website Data then type in Better Homes and Garden in the search field then select that cookie(s) then click Remove > Done.
Then quit and relaunch Safari then try that website again.
Carolyn,
You just recently helped me so I could open Better Homes and Garden (bhg.com). It is working fine but when I open the website that has secure.bhg.com the page won't open. What do I need to do now? I appreciate any help you can give me.
Thanks!
Pamela
Ok ...
I can access that site on Safari no problem so the issue is not with the website.
It might be a cache issue.
Opne the Finder. From the Finder menu bar click Go > Go to Folder
Then copy / paste the following:
~/Library/Caches/com.apple.Safari
Then click Go then from the Finder window that opens move the Cache.db file to the Trash.
Then quit and relaunch Safari then try the BGH site.
Thank you Eric. I received a suggestion and it seemed to work until the URL had secure before it. Then, it was suggested that it might be a cache problem and that seemed to do it. I really appreciate your help!
Thank you so much! I've spent hours trying to solve this problem. I can't thank you enough!
Sincerely,
Pamela
You are welcome.
Can't open 1 website using Safari 11.0.3 on MacBook Air
