I'm unable to login to my Chase bank app, using my recently purchased iPhone X.
My email is x.xxxxx@yahoo.com (sample) and I'm unable to enter the . between my first initial and last name.
I've checked my general settings, keyboard, unchecked Smart Punctuation.
I've double tapped the space bar to try to force a period, but that doesn't work either.
iPhone X
That's a limitation of the app, not iOS. Contact Chase Internet support.
I use a Chase Bank app. My user name is not my email address. It contains no punctuation. (It does have things like capital letters and numbers.)
Good point. My username is not my email address, either.
Thanks.
Thank you. Perfect.
Your username for Chase is not your email address. You log into the app with your user name, not your email address. The user name can not contain punctuation.
Chase bank mobile app - iPhone X
