Sleep Wake Failure with High Sierra 10.13.4

Since installing 10.13.4 on both of my iMacs, I have noticed a Sleep Wake Failure on my 2012 iMac.


Once it has gone to sleep, it will display the log in screen, I enter my password and it will hang. The only solution is to hard reset the system, where it will "bong" twice before presenting me with the login screen (NB: It is File Vault enabled).


This did not happen until I installed 10.13.4 prior to that it was working perfectly.


I don't seem to get this error on my 2017 iMac.

iMac (27-inch, Late 2012), macOS High Sierra (10.13.4), FileVault enabled

Posted on Mar 31, 2018 2:15 AM

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Posted on Apr 4, 2018 10:58 AM

Are you using FileVault?


From my tests, it seems that 10.13.4 cannot wake up properly if your disk is encrypted with FileVault. 😟 The result is a black screen if you wake by keyboard or mouse (or rarely a non-responsive login screen).


If you press the power button to wake instead of using the keyboard or mouse, the iMac will turn on, turn off, then turn on again to perform a cold boot.


With FileVault turned off, it wakes perfectly every time.


Anyone on 10.13.3 reading this: if you need disk encryption, do not install the 10.13.4 update!

126 replies

Apr 17, 2018 2:15 PM in response to Batfink1983

I have also noticed a Sleep Wake failure since updating to OS 10.13.4. I have a late 2013 iMac. It is FireVault enabled. If the computer sleeps for about an hour it wakes normally with a press of a key/click of mouse. If it sleeps for longer periods the only way to wake it is to press the power button. The iMac then essentially re-starts with the Apple logo and chime and login page. The only difference to a normal restart is that all my windows remain open as they were prior to the sleep. Sometimes it even chimes twice as if resetting the NVRAM. I have also experienced the frozen login screen with the orange exclamation mark that others have described.


I have called Apple and they have suggested all the usual things:

Reset SMC

Reset NVRAM

Deleted a few things in various folders

Change Power Save menu options

Nothing worked.


I then did a clean install of High Sierra and initially things were fine.

However... once I re-enabled FireVault and the encryption process had finished the problem started again.


I have tried various settings in the Power Save menu including disabling the 'put hard disks to sleep' option but still no change.


So I believe the problem is indeed a bug with FireVault enabled. I can only hope that Apple are taking notice of this and actually acknowledge that a couple of hundred computer literate people are not simply having this issue because of "a problem with the user account due to downloaded software" and that it cannot be rectified by "re-installing everything from a back-up".

May 2, 2018 11:30 AM in response to looper84

looper84 wrote:


System-wide power settings:

Currently in use:

standbydelay 10800

standby 1

womp 1

halfdim 1

hibernatefile /var/vm/sleepimage

powernap 0

gpuswitch 2

networkoversleep 0

disksleep 0

sleep 0

autopoweroffdelay 28800

hibernatemode 3

autopoweroff 1

ttyskeepawake 1

displaysleep 3

tcpkeepalive 1

acwake 0

lidwake 1


You might want to try "sudo pmset -a restoredefaults" to reset everything first and try again. The out of the box on a MacBook Air 2017 should be follow:


Currently in use:

standbydelay 10800

standby 1

womp 1

halfdim 1

hibernatefile /var/vm/sleepimage

powernap 1

gpuswitch 2

networkoversleep 0

disksleep 10

sleep 1 (sleep prevented by SubmitDiagInfo, nsurlsessiond)

autopoweroffdelay 28800

hibernatemode 3

autopoweroff 1

ttyskeepawake 1

displaysleep 10

acwake 0

lidwake 1

May 21, 2018 5:43 PM in response to vishal147

When I turned off FileVault, it needed hours to decrypt the disk, so I disable both "Prevent computer from sleeping..." and "Enable Power Nap" under Energy Saver to prevent my iMac from sleeping during the decryption. Once that was done, I re-enabled those 2 settings, so I can't tell for certain whether the problem was fixed by disabling FileVault or re-enabling the Energy Saver settings.


Hope this helps!

Jun 4, 2018 4:19 AM in response to hardmod

Agreed hardmod! This is a fundemental flaw, and when you do a google search for this problem it seems that it has been a repeating issue since as far back as 5 years ago. Seems they keep making similar mistakes.


For anyone interested I have been following this thread and I contacted apple support. I am still on 10.13.4 but it seems the issue for me as been fixed by adjusting the energy saving settings and unchecking "put hard disks to sleep when possible". Seems ridiculous that I am forced to give up energy savings to make my mac usable, but so far it has worked.

Jun 16, 2018 5:41 AM in response to Batfink1983

Updating to 10.13.5 solved this issue on both my iMac's. After updating on Monday, re-encrypting the Fusion Drive and resetting the energy settings to default values both iMacs go to sleep and wake up without problems. Logon is possible. No red X on the Login screen and no strange shutdowns.


The only thing I noticed was that the iMacs take much longer to wake up from deep sleep - maybe 15+ seconds.

May 2, 2018 8:15 AM in response to looper84

looper84 wrote:


I have a different issue, but it might be related.

I’m using MacOS 10.13.4 with FileVault enabled. The computer goes into sleep mode when the display is off, even though I’ve set it not to.


Go to terminal and run pmset -g and post the output here


I've just tested 10.14.5 Beta 3 and this problem is still present. The only way out is to run pmset -a standby 0 autopoweroff 0

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Sleep Wake Failure with High Sierra 10.13.4

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