iTunes 12.7.4 Album Artwork Display

It seems to be a problem with cover art that does not have a exact square resolution.

Artwork with a resolution of 600x600 or 1400x1400 is displayed fine. Artwork with a resolution of 703x630 is not displayed, even though it is artwork from the iTunes store.

Switching from album display to artist display and back solves the issue and makes the artwork displayed, so does scrolling up and down and waiting some time.

It's a bug in iTunes 12.7.4 as all artwork was displayed fine in the previous iTunes version.

I hope a fix will be delivered soon.

Correction:

Scrolling up and down several times - and then waiting - does temporarily restore the artwork. However once I close and reopen iTunes, the artwork disappears again. It is always the same albums whose non-square artwork disappears. Definitely a bug with 12.7.4.76.

Yes, same here. If you switch to a different view such as track/song list vIew and then back again the missing artwork appears but scroll further down your album view and you will come across some more missing artwork, switch view and back again and the artwork appears!

It's a bug and very annoying, after having been stable for many recent updates. It beggars belief how this passed through BETA testing. Fix it Apple!

Good catch, hardti, although it seems to occur with only some non-square artwork. A lot of my non-square artwork of various proportions shows, but many don't.

Scrolling up and down - and then waiting some time - does not fix the problem for me. I have left overnight with no success (i.e., no loading of artwork).

In the rare case I can tinker around to get the artwork back for a particular album, when I close and reopen itunes, the artwork disappears again. It is always the same albums that are missing artwork.

Deleting the artwork cache does not fix the problem either.

Definitely a bug -- did not happen before the latest update to 12.7.4.76.

My solution was a drastic one. New library was created ( having exported all my playlists and then import after new library created ) and all is well.

All covers are now showing. I lost my song ratings but hey-ho. Other downside is resyncing IOS devices as they are now attached to a new library ( which takes a while if you are downsampling to the IOS device as well as syncing as I am am, trying to squeeze 500GB of music on a 160GB device.

But, everything is now showing consistently.

Hardi hit the nail on the head with his(her) response. I've got well over 1500 cds albums and it is only those whose artwork is not 'square' that does not show. I've deleted my entire library and reloaded everything several times and it's always the same problem. Will forward my issue on to Apple and pray for resolution.

if I replace all the missing covers with squares covers this does not help the problem they remain blank after restarting iTunes

it is really an annoying bug this problem with missing covers

report the bug to apple !

go to > https://www.apple.com/feedback/itunesapp.html

where is an update ??? to fix this apple?

Same problem here. It's so disappointing, I love Apple but I got a feeling that software quality is dropping lately. Don't they try the updates before releasing them ?!?!?! As soon as a working version comes out I'll disable automatic updates.

Also for me switching from album display to artist display and back solves the issue.

Hi everybody. I had a fifteen minute discussion with an Apple agent who remotely logged onto my computer and showed her my 1000+ cd iTunes (12.7.5.9) library. Showed off a significant number of the 'blank squares' and explained that the issue is artwork dimensions. There can be no doubt that Apple is fully aware of this bug. Reverting to a 'previous' library is not a solution at all and I will live with the 'blanks' until the bug is fixed. I understand that actual cd's are not 'square' and that one day some marketing genius decided digital artwork should match the actual thing but the 'square' artwork phenomenon seemed to have been standardized. I've 'Google Image' searched thousands of album covers and obviously 'square' seems to be where it's at.

Wanted to assure anyone interested that Apple is aware of this. My discussion with the agent took place on or @ June 20th.

Add me to the list of who is having this problem. ITunes 12.7.4.

I am missing some album artwork in, wait for it, album view. I switch to song view, then back to album view and, things appear to be fixed, until the next time I restart iTunes.

For those that did mention the artwork that is not square, for the most part, that is what I'm seeing.

I just tried creating a new library using a new user. It did not fix the problem. After importing my whole music the same covers were not displayed in album view. Again, fixing to another view and back does fix the problem temporarily.

Same problem. The artwork appears sometimes when I open "information" and close it.

Remind Apple about it at Feedback - iTunes - Apple. Or start replacing your white art with square images. 😕

tt2