iTunes 12.7.4 Album Artwork Display

Hello, is anyone else having album artwork display issues under iTunes 12.7.4.76? Under Albums view not all of my album art thumbnails are displaying. I tried deleting the artwork cache but I am still having the same problem. The artwork appears to still be imbedded in the file, but it won't display. It's probably a bug and I have sent a report but I want to see if anyone else is having the same issue?

Posted on Mar 31, 2018 5:24 AM

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Posted on Apr 1, 2018 9:18 AM

It seems to be a problem with cover art that does not have a exact square resolution.


Artwork with a resolution of 600x600 or 1400x1400 is displayed fine. Artwork with a resolution of 703x630 is not displayed, even though it is artwork from the iTunes store.


Switching from album display to artist display and back solves the issue and makes the artwork displayed, so does scrolling up and down and waiting some time.


It's a bug in iTunes 12.7.4 as all artwork was displayed fine in the previous iTunes version.


I hope a fix will be delivered soon.

94 replies

Jul 2, 2018 4:31 PM in response to Fortang

Hi everybody. I had a fifteen minute discussion with an Apple agent who remotely logged onto my computer and showed her my 1000+ cd iTunes (12.7.5.9) library. Showed off a significant number of the 'blank squares' and explained that the issue is artwork dimensions. There can be no doubt that Apple is fully aware of this bug. Reverting to a 'previous' library is not a solution at all and I will live with the 'blanks' until the bug is fixed. I understand that actual cd's are not 'square' and that one day some marketing genius decided digital artwork should match the actual thing but the 'square' artwork phenomenon seemed to have been standardized. I've 'Google Image' searched thousands of album covers and obviously 'square' seems to be where it's at.


Wanted to assure anyone interested that Apple is aware of this. My discussion with the agent took place on or @ June 20th.

Nov 10, 2018 5:06 AM in response to VOGH

OK, here we go: the problem is still there. Not even two hours after my latest reply I started iTunes again (Mojave 101.4.1 and iTunes 12.9.0.164) and the very first cover in the overview of albums was not shown. And again the cover was still in the detailed data and could be retrieved via album information. (And it was still displayed on my server which is used by iTunes for storage.)

So the solution is not there yet!

Jun 17, 2018 10:27 AM in response to Fortang

itunes lost 75% of my album covers. I "upgraded" to version 12.7.59 with no improvement. I have almost all of the album art imbeded in my music files, but it won't show up in itunes. I don't think itunes looks for album art stored on your computer anymore. I think the only album covers that show, are the few that apple downloads automatically. The proof of this is that some of the album covers are incorrect, even though I have imbeded the correct files in itunes. Two albums that I can think of: Jimi Hendrix Experience ""Are You Experienced" shows the album cover for the Woodstock soundtrack, which I don't even have. John Fogerty Centerfield shows the cover for his Eye of the Zombie album, even though my media folder contains the correct artwork. I am no computer expert, but I think this glitch is by design. They want you to purchase all your music from Apple.

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Aug 23, 2018 2:05 AM in response to hardti

Good point, hardti!


However:

Once again, I just checked some covers of old albums that were not visible today. (Sometimes this changes from day to day.) The "Information" of the albums always shows the cover in the cover tab, but in some cases the cover is not displayed when you go back to any kind of overview. I selected some of the covers and checked the resolution. Unfortunately, at least with iTunes 12.8.0.150 the problem is not the square resolution (I usually use 500 x 500), at least this is not the only problem.

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iTunes 12.7.4 Album Artwork Display

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