iTunes 12.7.4 Album Artwork Display

Yup! Same here. Just received the 12.7.5.9 update, and sure enough… those missing (blank white) album covers are still missing. Would be nice if Apple could actually FIX some of the bugs we diligently report to them when they roll out a new update. I mean…. it's not as if this problem has not been highlighted for some time, is it? Would have never happened in Steve Jobs day!!

AutoZuLaut wrote:

Pretty sure that this will be fixed when 10.13.5 + corresponding iTunes update goes live.

Haha couldn't have been more wrong. 10.13.5 delayed to unknown reasons (efail?) and iTunes 12.7.5.9 not fixing this issue. I wish Apple would take greater care of such details.

Darn, I also updated iTunes to the latest version (12.7.5.9) hoping that it would fix this minor, easy to fix issue (at least for a company as big as Apple) with the missing artwork but it didn't.

Come on Apple, you shouldn't let these small, minor, but annoying bugs plague your software. You're better than this.

I have just bought a new iMac with OS 12.7.5.9

The white album cover issue drove me mad until I discovered this discussion. I am still mad but at least I am not alone.

I guess apple never reads these discussions or if they do, they don't give a toss about degrading existing programs when they issue "updates". Almost everyone (exceptions being apple people) agrees that an upgrade to anything should result in an increase in performance not a decrease.

Apple should stop referring to upgrades and refer to "altered program behaviour generally resulting in decreases in usability and performance and removal of previously useful features".

Not only did I update to 12.7.5.9 to be disappointed to no fix on iTunes blank artwork, but when I load an album to my iPhone 8, it shows up in Music as the correct album, with another random albums artwork. This is annoying to us that take time and effort to make our files neat and correct. FIX THIS NOW Apple, you can't attach these large price tags to you products, then have bugs like this. Continued issues like this is where you lose your fan base of those who lean your way due to aesthetics.

I refer you to Hanlon's razor.

My artwork remains fine. The vast bulk of my library has not come from the iTunes Store. Clearly there remain some issues for some people but spurious assertions won't get them fixed.

tt2

In my version of itunes, there is a sidebar on the left side. You can click to view songs, albums, artists, etc. If you don't see a sidebar, click on view in the upper left portion of the display. it will give you the option of showing the sidebar or hiding the sidebar.

I've just updated to 12.8, and all of my album artworks are now synced to the wrong albums (e.g. listening to Metallica's Black Album and the artwork showing is for Fall Out Boy's Folie a Deux).

Some of my albums are purchased from iTunes, but the majority of my library is from CD's and downloads that I've spent years acquiring and would not be able to do so again without spending days getting everything catalogued and located. Any ideas on how/if this will be fixed?

Thanks for the link—I've submitted my feedback RE this artwork issue. Will be interesting to see how many—if any—version updates it will take for them to bother with resolving the problem. Have you or anyone else noticed that they don't even have version 12.8 listed in their "What version are you running?" dropdown menu? aaaargh!

This original post from Fortang about was dated March 31, 2019, about iTunes 12.7.4.76.

It's October 8 now and iTunes is at 12.8.0.150. I wonder if they even WANT to fix it. Other posts outside of this one for the same problem go even farther back. (One from Jun 5, 2012.) This needs to WORK without our jumping through hoops and tricks to make it so.

what can we do to get the illustrations visible again

All mine are 1000x1000 so I don't think that is the issue ( and I'm on an older version ) but what I'm seeing is exactly what has been posted above