My Apple TV will not take my verification code and just keeps putting me back to sign back in
My Apple TV will not accept the verification code
User profile for user:
jeremy_v
User level:
Community Specialist
Good morning Dwest2324!
It sounds like you’re having trouble with your Apple TV accepting the verification code. I’ll be happy to help out with this.
Here’s a great resource to help with some common issues for two-factor authentication: Get a verification code and sign in with two-factor authentication - Apple Support
After reviewing the article, try restarting your Apple TV, and then trying again to enter a new verification code: How to restart your Apple TV - Apple Support
If your Apple TV is still not accepting the verification code, you may need to look into account recovery. The steps are located at the bottom of Get a verification code and sign in with two-factor authentication - Apple Support
Specifically, these steps:
If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Take care!