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I can not download update

Some how I have two Apple ID one came from the cloud it’s an old ID and I have no idea of the password it blocks me from uploading app updates

Posted on Apr 2, 2018 11:20 AM

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5 replies

Apr 2, 2018 11:28 AM in response to jerryfromlexing

If it is from the same account but an old ID then delete the app and redownload it.


Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272


If it from an old but different Apple ID you will have to re-purchase the app under the new account or use Family Sharing to share it with yourself.


Family Sharing - https://support.apple.com/HT201060 - "Family Sharing makes it easy for up to six people [different Apple IDs] in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected."

I can not download update

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