Macbook 2010 Pro running extremely slow - beach balling

thanks again. might give it a shot although could be a long and frustrating progress given the state of the Macbook. I might try the local Apple Store on Regents st to see if they have some type of solution.

Hi again

For some reason the Macbook seems to be running normal right now - no idea why. Also wanted to mention that an up-date is indicated as due but I can't seem to be able to login to the Appstore.

Hi

I just ran a new Etrecheck report given the improved performance at the moment. Performance still classified as "poor" although three of the major issues have disappeared: No disk drives found, No sytem uptime found, Unable to determine operating system version. Also, report took 12m v 37 to generate and suggested upgrading to an SSD would improve performance.

Not sure what to believe now...but as long as it works.

New report:

EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-03 22:22:41

Download EtreCheck from https://etrecheck.com

Runtime: 12:39

Performance: Poor

Problem: No problem - just checking

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Vintage hardware - This machine may be considered vintage.

Hardware Information:

MacBook Pro (15-inch, Mid 2010) - Vintage!

MacBook Pro Model: MacBookPro6,2

1 2.4 GHz Intel Core i5 (i5) CPU: 2-core

8 GB RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1067 ok

BANK 1/DIMM0

4 GB DDR3 1067 ok

Battery: Health = Replace Soon - Cycle count = 1118

Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 256 MB

Color LCD 1440 x 900

Drives:

disk0 - TOSHIBA MK3255GSXF 320.07 GB (Mechanical)

Internal SATA 1.5 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 319.21 GB

disk1 - Macintosh HD (Journaled HFS+) 318.84 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk1 - Macintosh HD 318.84 GB (190.82 GB free)

Journaled HFS+

Mount point: /

disk2s2 - D***************r 207 MB

HFS+

Mount point: /Volumes/c*****************************************************************=

Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

4 IPv6 addresses

Interface en2: Bluetooth PAN

iCloud Quota: 4.99 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 10 hours

System Load: 2.80 (1 min ago) 2.29 (5 min ago) 2.48 (15 min ago)

Security:

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.amazon.music.plist

Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/PPPMonitord.plist

Executable: /Library/Application Support/Join Air/PPPMonitord.app/Contents/MacOS/PPPMonitord

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/SwapperUFi.plist

Executable: /Applications/Mobile Broadband.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_Swappe rDemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist

Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist

Executable: /Library/Application Support/BlackBerry/BBDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist

Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOC Generator

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.c2c_service.plist

Executable: ~/Library/Application Support/Skype Click To Call/Shared/c2c_service

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.iospirit.candelair.daemon.plist

Executable: /Library/StartupItems/CandelairPrefsTool/CandelairPrefsTool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.iospirit.candelair.sync.plist

Executable: /Library/StartupItems/CandelairPrefsTool/CandelairPrefsTool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a8522 56fe56609efa3.plist

Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Kernel Extensions:

/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)

/System/Library/Extensions

[Not Loaded] txIDEDevice.kext (1.0.0)

[Not Loaded] RBIOKitHelper.kext (1.20 - SDK 10.6)

[Loaded] RIMBBUSB.kext (0.0.74)

[Not Loaded] RIMBBVSP.kext (0.0.74)

/System/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns

[Not Loaded] RBTSRPlugin.kext (1.18 - SDK 10.6)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

Microsoft Database Daemon Application

(/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

Google Drive Application (Google, Inc.

(/Applications/Google Drive.app)

Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-19)

Google Earth Web Plug-in: 7.1 (installed 2013-06-26)

OfficeLiveBrowserPlugin: 12.2.6 (installed 2010-08-13)

Silverlight: 5.1.50428.0 (installed 2016-08-24)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-13)

DivXBrowserPlugin: 2.0 (installed 2010-07-21)

QuickTime Plugin: 7.7.3 (installed 2018-01-31)

Flash Player: 29.0.0.113 (installed 2018-03-13)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

NP_2020Player_IKEA: 5.0.94.0 (installed 2011-10-26)

AdobePDFViewer: 9.5.5 (installed 2013-05-15)

GarminGpsControl: 4.2.0.0 (installed 2014-03-31)

iPhotoPhotocast: 7.0 (installed 2012-04-15)

SharePointBrowserPlugin: 14.4.7 (installed 2014-12-15)

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)

Google Earth Web Plug-in: 7.1 (installed 2013-10-07)

Safari Extensions:

3rd Party Preference Panes:

DivX (installed 2010-07-21)

Flash Player (installed 2018-02-24)

Skype Click to Call (installed 2013-02-25)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Clean up:

~/Library/LaunchAgents/com.yahoo.YahooContactSyncAgent.plist

/System/Library/PrivateFrameworks/YahooSync.framework/Resources/Yahoo! Sync.app/Contents/MacOS/Yahoo! Sync

Executable not found

Diagnostics Information (past 7 days):

2018-04-03 21:21:20 Dropbox.app Crash (20 times)

2018-04-03 18:44:44 mds_stores Crash (6 times)

2018-04-03 17:26:17 G2MUpdate Crash (5 times)

2018-04-03 16:55:40 fud Crash (once)

2018-04-03 11:23:16 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-04-03 00:35:07 Safari.app Crash (once)

2018-04-02 23:50:36 update_dyld_shared_cache Crash (4 times)

2018-04-02 12:56:54 Kernel Kernel Panic (3 times)

2018-04-01 23:01:38 Software Update.app CPU (once)

2018-03-28 22:45:13 Sky Go Player.app Crash (once)

End of report

thanks for the input

Could replacing the original HD with an SSD resolve the hard drive issue? If so, what would you recommend - I don't want to spend more than necessary given the Mac? I keep all my data, documents etc in the cloud - Gmail, Dropbox, Google Drive. Basically "only"applications on the HD.

So - wanted to finish this thread by saying that the issue was resolved by repalcing the HDD with an SSD - Crucial MXD500 250GB. My vintage 2010 MBP is now running on steroids😀 - incredible performance improvement across the board and faster than ever.

Thanks for the advice given

Hi macjack,

Followed your instructions - no errors were reported and consequently no repairs to be done. No change in performance unfortunately.

Thanks for your input.

Malwarebytes didn't turn up anything so not sure where to go from here. I saw some discussions on the forum regarding SSD although not sure what that entails.

Thanks for your help.

Great - many thanks. I will try a new SSD.