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iTunes takes forever to load

Just upgraded to latest version (12.7.4.76).

Normally, I simply let iTunes load at startup and I minimize it to the Notification area.

If I shut it down and try to reload it, it takes an eternity to do so (when it does): I tried to look at the Task Manager and if I double-click more than once on the desktop shortcut, occurrences of the the program simply pile up, one on top of the other but the program interface never shows on the screen.

That did not happen priot to this new version!

Posted on Apr 2, 2018 7:15 PM

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Posted on Apr 3, 2018 1:53 PM

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store/operates normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Note that iTunes 12.6.3.6 is the minimum version required for devices running iOS 11.


tt2

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5 replies
Question marked as Best reply

Apr 3, 2018 1:53 PM in response to Marty6147

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store/operates normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Note that iTunes 12.6.3.6 is the minimum version required for devices running iOS 11.


tt2

Apr 4, 2018 11:23 AM in response to turingtest2

Wow!

Thanks for this extensive answer to my problem. Give me a little time to try it all. However, I already tried a few without any change to my situation (we're talking SEVERAL minutes of load time here whereas it was < 30 seconds until the last update)...

I am considering uninstalling completely, erasing the library then importing a recent XML library backup into a freshly re-installed iTunes - just in case the culprit would be a corrupt database.

Apr 4, 2018 5:03 PM in response to turingtest2

Finally, I totally uninstalled iTunes including the libraries that had not disppeared from their rightful directory on my HDD. I also uninstalled iCloud that had been updated at the same time as iTunes (JIC). Then re-installed both and restored a recent backup of my library in XML format. So far, everything seems to be back in order (some aspects of the library were lost in the XML format so I am in the process of re-specifying them - sorting order, etc. in all playlists). I eventually will re-update to the latest version but I am in no rush... Thanks for the help!

iTunes takes forever to load

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