Safari forgets window size and position

Since updating to OS X 10.13.4, Safari forgets the window size I set. When I open the app, the window extends all the way to the bottom of the screen. Any suggestions?

Mac mini (Late 2014), macOS High Sierra (10.13)

Posted on Apr 3, 2018 4:31 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2018 6:56 AM

A Safe Mode boot deletes system caches that can help after updating macOS.



To start up in safe mode:


  1. Start or restart your Mac, then immediately press and hold the Shift key. The white Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.


To leave safe mode, restart your Mac without pressing any keys during startup.


Then try Safari.


Use safe mode to isolate issues with your Mac - Apple Support

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12 replies
Question marked as Top-ranking reply

Apr 3, 2018 6:56 AM in response to Dylan Winslow

A Safe Mode boot deletes system caches that can help after updating macOS.



To start up in safe mode:


  1. Start or restart your Mac, then immediately press and hold the Shift key. The white Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.


To leave safe mode, restart your Mac without pressing any keys during startup.


Then try Safari.


Use safe mode to isolate issues with your Mac - Apple Support

Apr 14, 2018 10:46 AM in response to Dylan Winslow

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


This may require a reset of some other Preferences.


Thanks to leonie for some information contained in this.

Apr 14, 2018 1:44 PM in response to Dylan Winslow

Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Apr 15, 2018 7:00 AM in response to Eric Root

I created a second Admin account and logged in as that. Problem doesn't occur.


Booting into Safe Mode in my account: Problem persists.


Here's the Etrecheck report:


EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-15 07:18:36

Download EtreCheck from https://etrecheck.com

Runtime: 2:34

Performance: Excellent



Problem: Other problem

Description:

Safari window increases in size



Major Issues: None



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.



Hardware Information:

Mac mini (Late 2014)

Mac mini Model: Macmini7,1

1 2.6 GHz Intel Core i5 (i5-4278U) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Video Information:

Intel Iris - VRAM: 1536 MB

ASUS VS228 1920 x 1080 @ 60 Hz

HP S2031 1600 x 900 @ 60 Hz



Drives:

disk0 - SanDisk SD7SB7S010T1122 1.02 TB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () 1.02 TB

disk1s1 - Macintosh HD (APFS) 1.02 TB (473.74 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 1.02 TB (130 MB used)

disk1s3 - Recovery (APFS) [Recovery] 1.02 TB (3.64 GB used)

disk1s4 - VM (APFS) [APFS VM] 1.02 TB (2.15 GB used)



disk2 - Western Digital My Passport 259F 1.00 TB (Unknown)

External USB 5 Gbit/s

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - T*********e (Journaled HFS+) 999.83 GB



disk3 - PNY USB 3.0 FD 31.00 GB (Unknown)

External USB 5 Gbit/s

disk3s1 - B**B (Case-Sensitive Journaled HFS+) 31.00 GB



Mounted Volumes:

disk1s1 - Macintosh HD 1.02 TB (544.13 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 1.02 TB (544.13 GB free)

APFS

Mount point: /private/var/vm


disk2s2 - T*********e 999.83 GB (43.51 GB free)

Journaled HFS+

Mount point: /Volumes/TimeMachine


disk3s1 - B**B 31.00 GB (30.84 GB free)

Case-Sensitive Journaled HFS+

Mount point: /Volumes/BIAB


Network:

Interface en0: Ethernet

One IPv4 address

2 IPv6 addresses

Interface en8: iPhone

One IPv4 address

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

2 IPv6 addresses

iCloud Quota: 3.77 GB available



System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: Less than an hour

System Load: 4.92 (1 min ago) 8.98 (5 min ago) 4.98 (15 min ago)



Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled



Kernel Extensions:

/System/Library/Extensions

[Not Loaded] IKStompIO1Driver.kext (1.0.0)

[Not Loaded] daspi.kext (1.5)



System Launch Agents:

[Not Loaded] 7 Apple tasks

[Loaded] 183 Apple tasks

[Running] 102 Apple tasks

[Other] One Apple task



System Launch Daemons:

[Not Loaded] 35 Apple tasks

[Loaded] 186 Apple tasks

[Running] 113 Apple tasks



Launch Daemons:

[Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2018-04-03)

[Not Loaded] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2017-09-20)



User Launch Agents:

[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-10-06)



User Login Items:

Flux Application (Michael Herf

(/Applications/Flux.app)



Internet Plug-ins:

Flip4Mac WMV Plugin: 3.3.8.1 (installed 2016-10-21)

QuickTime Plugin: 7.7.3 (installed 2018-03-30)

iPhotoPhotocast: 7.0 (installed 2013-04-16)

JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-16)



Safari Extensions:

BackTrack.safariextz - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#BackTrack (installed 2018-03-19)

uBlock Origin.safariextz - Raymond Hill/Ellis Tsung - https://www.github.com/el1t/uBlock-Safari (installed 2018-04-03)

Downie Safari Extension - Mac App Store - (installed 2018-04-11)

Translate.safariextz - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate (installed 2018-03-19)

Tampermonkey.safariextz - Jan Biniok - http://tampermonkey.net (installed 2018-03-19)



3rd Party Preference Panes:

Flip4Mac WMV (installed 2016-10-21)

Java (installed 2017-08-16)

Perian (installed 2013-12-10)



Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 1.02 TB - Disk used: 479.87 GB

Destinations:

T*********e [Local] (Last used)

Total size: 999.83 GB

Total number of backups: 68

Oldest backup: 2017-04-29 01:03:12

Last backup: 2018-04-15 01:05:26



Top Processes by CPU:

Process (count) Source % of CPU

WindowServer Apple 3

iconservicesagent (2) Apple 1

coreaudiod Apple 1

kernel_task Apple 1

launchd Apple 1



Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 772 MB

Finder Apple 351 MB

iconservicesagent (2) Apple 136 MB

media-indexer Apple 135 MB

helpd Apple 133 MB



Top Processes by Network Use:

Process Source Input Output

helpd Apple 782 KB 5 KB

mDNSResponder Apple 419 KB 112 KB

apsd Apple 14 KB 21 KB

usbmuxd Apple 6 KB 10 KB

cloudd Apple 7 KB 2 KB



Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

WindowServer Apple 2

coreaudiod Apple 2

trustd (3) Apple 1

syncdefaultsd 1

iconservicesagent (2) Apple 0



Virtual Memory Information:

Available RAM 4.71 GB

Free RAM 240 MB

Used RAM 3.29 GB

Cached files 4.48 GB

Swap Used 0 B



Diagnostics Information (past 7 days):

2018-04-15 07:06:36 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-04-12 06:34:51 nsurlstoraged Crash (once)

2018-04-11 13:49:10 quicklookd32.app Crash (once)

last threaded generator: com.apple.myriadquicklookgenerator

2018-04-11 07:05:27 QuickLookUIService Crash (once)

2018-04-11 04:42:49 installd CPU (once)

2018-04-09 05:10:56 InfiniteSpaceIII.app CPU (once)



End of report

Apr 14, 2018 10:51 AM in response to Eric Root

This helped for a while, but Safari eventually went back to opening larger windows.


The behavior at the moment goes like this: close the current window, and create a new one. The new window is the same width as the previous one, but slightly taller. If I do the same thing again, the next window will be taller still until it is equal to the screen height.


I wish I knew a way of fixing this that didn't involve throwing away the .plist, because I hate resetting all the other settings.

Apr 15, 2018 11:44 AM in response to Eric Root

Trashing the .plist file seems to have fixed the issue. Many, many thanks for that. You have no idea how much the growing Safari window was irritating me... 😠


Odd that the same issue occurs on both my Macs, so I expect it is something I have installed on both that corrupted the .plist file in the first place... Fingers crossed it won't do the same again.


Thanks again for your help ✅

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Safari forgets window size and position

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