iPhone Photos Not Showing in iTunes

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Level 1

29 points

iPhone Photos Not Showing in iTunes

I have the latest version of iTunes 12.7.3 with Windows 7. My iPhone 6 with iOS 11.2.6 is detected when I plug it in. I can sync, do backups, and restore from backups. However, photos are not listed as one of items under my device in the left pane. Why is "Photos" not shown and how can it get it to show up. I did confirm that iTunes had backed up my photos and was able to the restore them. I agree with the other comments about how confusing the iTunes interface is. It has gotten steadily worse over the years.

iPhone 6, iOS 11

Posted on Apr 3, 2018 9:34 AM

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Answer 1

hndyman Author

Level 1

29 points

Apr 4, 2018 5:43 AM in response to turingtest2

Yes. Here's what it looks like.

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Answer 2

turingtest2

Level 10

274,430 points

Apr 3, 2018 11:07 AM in response to hndyman

See Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support and Keep your photos safely stored and up to date on all of your devices - Apple Support (scroll down to Sync your photos manually with iTunes).

tt2

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Answer 3

hndyman Author

Level 1

29 points

Apr 4, 2018 6:28 AM in response to hndyman

Ok. I see now. After I select the device icon at the top of the screen, I see Photos listed. Thanks!

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Answer 4

hndyman Author

Level 1

29 points

Apr 3, 2018 2:19 PM in response to turingtest2

Thanks for all that information, but I couldn't find the answer to my question. I apologize for not making my question clear enough. The problem is that the "Photos" item under the connected device (iPhone) settings list in iTunes is not shown. My photos (presumably Camera Roll only) are being synced, backed up, and can be restored, so maybe I shouldn't complain, but what I'm seeing on iTunes with my computer does not jive with the myriad of instructions I've encountered from this and other sources.

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