Microphone not working on iPhone 7

As of November, this issue still happens to apple users. It happened to my phone, out of the blue it has the exact symptoms here described. Greyed speaker button, no sound coming in or out. Unable to voice record or video record with sound. Have been loyal customer for years. But after reading how apple chooses to ignore this major hazard, by placing the blame on its loyal customers, I will be going for Androids or Google. And “word of mouth” will be implemented heavily.

No es posible que mi iPhone esté dando problemas con el microfono y no quieran sustituirme por otro o arreglarlo. Nunca me he quejado, he sido fiel con la marca, pero creo que es hora de pasarme a Huawei

Updated to iOS 11.3 never boot to home screen. Given to Apple service center they are also unable to do anything of phone asking heavy amount for replacement phone

I took it back and installed iOS 11.4 and I was able to boot to home screen but microphone disabled not working

Apple pathetic should take responsibility for their curse of iOS 11.3 Apple lost their one more customer for life and will be increasing the number

Apple is now been money minded only earlier it was better very disappointing running far from their responsibility

Just had this problem occur on my daughter's iPhone 7. The local Apple store were not interested at all. They gave me 2 options, £309 for a new 7 (with, one assumes, the exact same fault) or £220 trade in on a new phone. I spent half an hour with the team leader trying to understand why Apple are not more interested in its existing customers, particularly as I know Apple has covered the costs of this repair in the past. Not surprisingly he only had the corporate lines to respond with including out of warranty, semantics relating to a fault or design flaw and recourse to the ombudsmen if I wanted to complain! Very frustrating and as a long term Apple customer with 15 current devices in the house, I'm seriously considering whether Apple will get any more of my hard-earned cash! Who in the Apple organisation is interested in post-sales customer experience?

My phone just started doing this after the latest update. Went to the apple store and they said it’s a hardware issue but there is nothing they can do about it because not enough people have come forward with the issue. 😡😡 I’ve been an apple customer forever and I definitely expect better customer service than this!

Has anyone traded in their faulty iPhone 7 successfully? I’m having the same issue and am upgrading to the new Samsung S10 and am considering trading in my IPhone 7. Just don’t want them to come back later and try to charge me for trading in a phone that is not in “good” condition.

Yes, I have baught every apple product there is from the mac, ipad, iwatch, and even airpods but it stops now and if they dont find a solution to this issue then this is the ladt product im ever buying from them!!!

I faced with the same issue 3 weeks after end of warranty. And Apple does not accept this as a manufacturing issue. However if my device was in warranty period, they would replace my device with a new iPhone 7 as free.

Why do you replace a device with a new one if it is not a manufacturing issue although it is in warranty period.

Or...

Why do not you replace a device with a new one if it is a manufacturing issue although it is not in warranty period?

Third phone doing same thing...this time they told me not to update from backup because the problem could be there but it is still doing it. Just scheduled my third appointment in four days.

I am having all the issues they are talking about. I haven’t had my phone a year yet.

I agree

I am also facing issue with 11.3.1 with my Honda music system . That microphone also not working . Now days trust on apple products are lesser than minimum level

I I have no help for advice to offer, but Iam having the same exact issues. 😟

Exactly same problems with the audio.

In addition, I can’t even make video calls, be it via FaceTime, Messenger or any other apps. How annoying!

I am extremely close to buying a Samsung S9+ now...