Microphone not working on iPhone 7

I am facing exactly same issue. I woke up in the morning and all of a sudden this issue happened. Many of my family members and friends are also complaining about such issues with iPhones. And the service centre is asking me big sum of money to replace the iPhone.

It seems Apple is resorting to wrong practices now. Apple has lost its credibility in my mind. I can say it with full conviction that I’ll never buy Apple products in future, also I’ll ask my closed ones to refrain from getting into the trap of Apple. They are literally cheating us.

Very bad on the part of a firm of this stature.

Well

Same problem

But I went to apple store and the apple guy diagnosed that charging port or dacking is not good and they cannot fix it

Offered me new iPhone. For $350 because old one cant be fixed

But I ordered the part for my old iphone and replaced it. It was working for 1 hour and stoped for 2 hours and then started working later for 10 minuets and stoped for good.

Sobthe question is/ Is this hardware or software Problem

Unbelievable

That is how you get reach probably by forcing people to buy new phones

Sigh. Just got done with Apple Support through their chat. Completely useless. They want $419 + tax to fix a phone that is less than 2 years old, for a problem that clearly seems to be a defect on their end. Thankfully I normally use a bluetooth headset, so I will nurse this along for now. Maybe Apple will be forced to step up like they did with the batteries on the iPhone 6. If not, I strongly suspect my next phone is not from Apple.

My iphone has stopped working since I downloaded the new IOS12. Doesn't make and receive calls, it doesn't record audio. When i call i only can listen if using the Bluetooth, even the speaker works. the diagnosis was that the problem is the microphone. but I watch videos normally, or the audio works. What is not working is the audio capabilities. I believe the problem is the system, and the assistance tells me that I need to buy a new iphone. Mine is 1 year and 10 months old. Complete new and original! I'm desperate! I need my cell phone to work.

I've used iPhones for the past 8 years, now that I need help, do they just say I need to buy another one? It's the price I paid when I bought it. I hope Apple anwer ! I just can't buy a new one, i trust that company is gonna solv the problem, that we can see it's reaching Many devices. I'm realy desaponted

Did you or anybody here got a solution for this issue??

I know a lot of people with iphone 7/7 plus, models A1778 and A1784 with their phones presenting exactly this same defect.

Here in Brazil they are not recognizing as an Apple responsibility and are asking us to pay for a “new” iphone 7! And this is not fair. It is so clear that this is a factory defect with these models of iphone 7/7plus!

Is Apple replacing for free these models somewhere?

Please, let us know!

SINCE THE iOS 11.3 I HAVE THE SAME UNABLE GET OR MAKE CALLS .

I am dealing with this issue from may 2018 and can not accept the way that apple do not take responsibility for the damage that caused to the phone that was fine till the iOS 11.3.

At the forum's the android users make a fun - what can I say, they are right!!!

After updating to IOS 12 my iPhone 7 stopped working properly Apple blames hardware and won’t take responsibility for damage to my phone. With the previous IOS my phone was working just fine. Now, I can’t record voice messages, Siri does not work, videos are recorder with no sound and I have to carry my Bluetooth headset everywhere if I want to receive or make calls. No troubleshooting has helped with these so far. Went to apple store and the best solution what they offered is to pay 400$ for replacement phone with only 90 days of warranty whitout ability to get an apple care for it. So disappointed. I’ve been a customer apple for years but now thinking to switch to Pixel. iPhones lost the quality what they used to have. And prices for the last models are over high.

I am having the same issues in my 7 plus 256 GB since I updated to iOS 12.01. can’t hear any call, nor my voice is audible to other side, Siri is unresponsive,voice memo says can’t record, when I record a video it’s not audible. Speakers while playing music is fine. It takes 3 to 4 min to soft reboot. Every time I reset it by erasing data completely the problem gets resolved, but after 3 or 4 calls it reappears. I went to apple store, the store guy told me to replace it for Rs 32500 as it is an hardware issue and they don’t repair it. Don’t know what to do next. Need help.

Hi. Same problem over here. After download IOS 1.3, mi IPhone 7 (128GB bought on march 2017), started to have microphone issues (noise, voice gaps, etc) but it wasn’t until IOS 12.0 that all the microphones shut down. We need some answers from Apple. I am a user and a Fan of its products and its the second time i had problems (first one was the Battery on IPHONE 5 and now this. Please some advise.

I am having the same issue. This appears to be a major issue with the iphone7 so it would be nice to know if Apple is working on a solution so we can decide whether or not to bail on the 7 and purchase a new phone. It's really a shame to pay $800 on a phone that can't even make calls. Very frustrating.

Hey Guys
That is so sad i have the same problem since updating the IOS, same problems mic not working, audio not recording, cannot make voice call or any calls, not only i have this problem but also my other family members who have iphone7 and iphone Plus are getting the same problems. There is no solution except to buy a new iphone. Apple are forcing people to increase their sales which has now reached at $62 billion revenue and $14 billion quarterly profit.

But they don't want to accept their mistake which is forcing customers to abandon iphone7 to buy new iphones.

As far in our family we have three iphone7s faulty, i got one solution for this, i bought a new iphone XS max 512GB £1449 (Belfast) but as soon as i opened the box i found the LCD screen was broken already, and i had to return it.
I will also tell my other family members to buy the same phone with same specs and if they don't like they can return it, but only buy from Apple store.

I hope this will help others fix the issue.

Regards

We are having exactly the same problem. Took the phone in tonight and the snarky guy at the “genius” bar told us that it was time to buy a new phone. That he couldn’t run diagnostics on it because we “must’ve soaked it in water” never gotten wet, ever. He also accused us of replacing the screen. I’m very interested in the resolution in all of these cases!

same here.. I have been 3 weeks on the phone with Apple 2nd tier technicians, then went to an apple store on their recommendation ( 2 hours drive) only to get told to do a "repair swap" for £309.. or ask my provider to honour my "consumer rights" (UK) I went to EE with this advice and they literally laughed at me. Should I swap for another refurbed iPhone 7? we know all know that they're not the quality we are expecting for the price we are paying..

I am livid.

Same issue here, after updating to 12.1, my phone is not a phone anymore. After reading here, apparently it affects lots of iphone 7 users. Have tried all the ways mentioned above, no solution. I am also a Apple customer from iPhone 3, is it time to leave?

Exact same thing happened to me with exact same response. I told the rep that this is no different than a lemon car. The only help he gave me was that I can use blue tooth. So, I guess I have to sit in my car to make any calls on the car blue tooth. Same price quoted and I also said that this is the last apple phone I buy.