Microphone not working on iPhone 7

I have the same problem and don't know what to do? In Brazil they don't recognize it as a problem for a recall, but I think we are many.

I have had the same issue with my phone and I took mine to Apple on 12/24/18. They are still not fixing the issue, they are just telling customers they have to get a new phone.

I feel your pain . Same problem . Single mon

and now have to try and replace my daughters phone which I purchased on Frequent flyer miles . 😢😡

Hello,

same Problem here , after update microphone is not working.

Now i have to pay 350€ for a new Iphone, fixing Problem is not Possible.

I sued Apple for this issue in my country(Turkey). If I have to pay € 350 for a device, I will prefer to buy a Huawei or Samsung device after now.

Facing same issue and Apple customer support is helpless .

Thanks for your reply but unfortunately I currently live in a country which doesn’t have an Apple store.

For the last couple of weeks, I have read many forums / threads and understood that the issues relate to latest iOS version. As such a new replacement phone wouldn’t do any good and would just waste my time even more.

After hearing that Apple has completely stopped offering to repair the damage they've caused I've been more than relieved to have made the decision to switch to the s9 as well! I really was nervous to learn android but it took me less than a day to get the hang of it! I've had mine about 3 weeks and so far I love it! Congrats on the switch! Bye bye apple!

I've also tried connecting to bluetooth headset. Interesting, the mic on the voice recorder also shows disabled when using the headset! I can hear past recordings, but am unable to record anything new. Seems clearly an interaction between the software and the hardware. Does anyone else have this same symptom?

A member named hbgeorge posted this and his post was deleted right away: "Got the problem resoved thru apple support and b replacing the phone"

Is Apple trying to hide this so people don't start asking for similar treatment. What a shame Apple is doing this. I feel like I'm dealing with a cartel not a reputable company.

By the way, I received an email with that post because I'm following this thread. This is how I was able to see it.

I did not expect this from a company known for its customer service. This is not just a manufacturer defect, this is a known defect caused by an update that they continue to send to customers without warning. If I had known I would have not updated my phone and it would be fine. Its in their capacity to send out a press release and even better a text to all users but they don't want the bad publicity. They would rather I give them the 300 dollars I was going to put into my kids college fund.

If Tim Cook ripped my phone out of my hand and threw it against the wall he'd be liable to replace. If apple sends me an update that they know could break my phone, they are liable to replace it.

I am sure there is an ambitious attorney out there that would like a good crack a class action lawsuit. This seems like a good candidate.

This is good progress. I will definitely join such a group. This issue also needs to be brought to the attention of the press, like the battery thing was. That’s the main problem with this issue as I see it. In the latter case there was a lot of publicity around it. It was reported repeatedly in various publications and Apple was stung into addressing the issue. Other then Mac Rumours and a couple of threads on This site I have not seen this issue brought to the fore apart from an attempt to blame it on hardware issues. As somebody earlier said Apple has only had to deal with and pick off individuals one at a time. Thus they have been eschewing ethical and moral behaviour and probably skirting consumer law as well in half a dozen countries

They wouldn’t replace mine. I was going to have to pay to get it fixed or pay for an upgrade. This was going to the Genius Bar. He said that it showed to be a hardware issue after he did the diagnostic test. I told him it started after I did the update though and he said apparently I had the issue already and the update just brought it out, if that makes sense.

I have the same exact issue after updating to iOS 12...my iPhone is not a phone anymore. Greyed out speaker, either party is able to hear anything during a phone call, unable to record audio with the camera or within other apps, unable to use Siri. I am only able to take phone calls through my AirPods or through bluetooth in my car. I've chatted with online customer support on two occasions, visited the Genius Bar on two occasions, and just got off the phone with a senior advisor at Apple Care. I brought up how this is a known issue that occurred in May, but was told my only options are to replace the phone out of my own pocket for $319 or get $175 credit towards a new phone.

We should not be responsible for replacing our own phones, especially since this issue occurred after an iOS update that Apple has always pushed us to do. The malfunction was out of our hands, and we were not expecting permanent damage after a simple iOS update.

I got my iPhone 7 fixed.

Firstly, it’s a hardware issue (no prob if you don’t want to accept). Whether you update to latest IOS or go back to previous versions, nothing will work!

Here’s what will: Replace your iPhone’s “Sound IC”. Now I am in Pakistan, so I got it fixed from a local technician for less $50.

Don’t wait for an “UPDATE” that will magically fix your iPhone, there won’t be any!